Big Chic - Roberta
Big Chic
Description
Nestled in a cozy corner, a restaurant known for its light golden-brown ambiance impresses with its consistently fresh food, aided by regularly changed cooking oil. While the flavors resonate with patrons, the service leaves much to be desired. Customers face frustrations with delayed responses, unfriendly cashiers, and overlooked orders. Yet, the fried chicken remains a standout favorite, with some patrons recalling nostalgic visits. With a health inspection score of 100 and praise for its delectable offerings, this restaurant shines as a culinary gem, albeit in need of a service overhaul to match its culinary excellence.
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Exceptional customer service! delicious eating of good Christian southern people! the restaurant is clean, table tops are clean and the staff is well dressed.
The food was good, but the service was lacking. I had to give it a lower rating because of the service. According to their online hours, they open at 10:30, so we arrived at 10:35. However, when we entered, the restaurant appeared closed as the tables and chairs had not been set up yet. I commented that they were not open yet, and a worker confirmed that they were and asked for a minute. After setting up the tables and chairs, we placed our order and found the cashier to be unfriendly throughout the process. It seemed like she was bothered by our early arrival. We ordered Blazin Buffalo fries with ranch on the side, as well as regular Blazin Buffalo fries. My wife prefers her ranch on the side, so she asked for it that way. Despite there being more ranch on my plate, we were charged extra for requesting it on the side. We waited for our order, and when I heard my name called, I turned around to respond. To my surprise, the cashier had already placed our order on the counter without informing us. The restaurant was small, with at least four visible employees, so I expected better service. Overall, this restaurant seems more like a fast-food joint than a cozy city eatery.
Exceptional customer service! Delicious food from good Christian southern folks! The restaurant is clean, tabletops are clean and the personnel is well dressed.
Menu
Chicken
Entrées
Sauces
This restaurant offers dishes containing these ingredients