Dunkin' - Queens
Dunkin'
Menu
A complete menu of Dunkin' from Queens featuring all 7 menus and drinks can be found here on the menu.
Dunkin' in Queens, NY, is a popular American eatery known for its delicious offerings and vibrant atmosphere, holding a respectable average rating of 3.6 stars. Open daily from 5:00 AM to 10:00 PM, it's the perfect spot to grab your favorite meal any time of the day. If you're curious about the current crowd or wish to reserve a table, feel free to call them at (718) 297-3062. For those who prefer to enjoy their favorites from home, Dunkin' provides convenient ordering through DoorDash, and you'll find a variety of meals, including vegetarian options to cater to different dietary needs. If you loved your experience, don't forget to leave a review and share your thoughts!.
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At Dunkin' Donuts in Briarwood, the experience is a mixed bag. Many patrons report slow service, particularly during peak hours, and express dissatisfaction with the customer service, citing rude staff and poor management. Complaints about stale products and incorrect orders are common, leading some customers to walk out. However, a segment of the clientele appreciates the freshness of the food and beverages and recognizes the dedication of the management in maintaining quality. Their loyalty indicates that while issues persist, some feel the establishment has its merits, particularly when it comes to freshness and consistency. Improved staffing and training could enhance the experience further.
The workers here do not make their order right and then blame them to order the wrong things. the personal is always rude. do not follow the procedures of the company to prepare the drinks.
They calculate what they want when there is something special if they don't mention it, they calculate them regular price
The service is not very well controlled. the workers didn't understand what I wanted first. bad service. and workers are disgusting
Took a photo too, Who ever is manager here must have taught staff to make the refreshers with almost 80% green tea and a drop of 20% of the strawberry, make it 50/50 like other Dunkin locations, took one sip it tasted like tea only, I'm spending money forstrawberry not for all green tea last time I go here, I advise anywhere else. Had to buy another one at another location. Thedifference shows the one on the LEFT is from another location, the one RIGHT is their location hardly pink you could taste thedifference and see the difference.
WORST DD ever as far as customer service goes!! The manager Lipi is HORRIBLE. She has a very nasty attitude. This store sells rock hard donuts?STALE products!!! WON?T be returning to this store and will make sure I tell my friends and family to stay awayfrom there too!
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