Java Bay Cafe - Quadra Island
Java Bay Cafe
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I rarely write reviews, but I am extremely disappointed with the customer service I received at this restaurant. I have a dairy intolerance and requested soy milk in my tea, for which I was charged an additional $0.25. When I explained that I needed soy milk for dietary reasons, the server rudely mentioned the added cost and inconvenience of carrying soy milk. This is unacceptable and unprofessional. Charging extra for soy milk when someone cannot consume dairy is unfair, as soy milk is not significantly more expensive and has a longer shelf life than regular milk. It is understandable to charge extra for soy in specialty drinks like lattes, but not in simple beverages like tea. This policy is a total joke and I urge the restaurant to reconsider their practices. I will not be returning and do not recommend this place to anyone with dairy restrictions.
Have vacationed on Quadra Island three times. Java Bay Café is consistently excellent. they have excellent baked goods but, most importantly, they really make a great latte.By far, the best coffee on the island Efficient, friendly staff too.
Heidy offers a wide variety of hot and cold coffee and tea beverages that are tasty. Additionally, her sweet and savory homemade baked goods are delicious.
Continuing our journey, we boarded the BC auto ferry at Horseshoe Bay in North Vancouver. Our destination was Vancouver Island and the Pacific Rim, sailing into Nanaimo.