Wingstop - Phoenix
Wingstop
Description
Wingstop in Phoenix, AZ, is a vibrant American eatery known for its delicious wings and casual atmosphere, boasting an average rating of 3.4 stars. Open daily from 10:45 AM to 11:59 PM, it's the perfect spot to satisfy your cravings. For any inquiries about wait times or to reserve a table, feel free to reach out at (602) 674-9464. Prefer dining at home? Wingstop is conveniently available for delivery via Uber Eats and DoorDash. Interested in exploring other options? Don’t miss out on Subway and Tropical Smoothie Cafe nearby. If you’ve had a meal with us, we encourage you to share your experience with a review!.
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The dining experience at Eat! has proven to be a dichotomy of delight and disappointment. While some patrons rave about the delicious wings and unique flavor combinations, others lament the unprofessional service and subpar food quality, citing burnt fries and missing items. Instances of staff indifference, evident from employees chatting rather than attending to customers, have led to prolonged wait times and dissatisfaction. However, moments of exemplary service, such as a manager assisting a struggling employee, highlight a glimmer of hope amidst the chaos. Diners may find enjoyment here, but consistency remains a significant concern.
Just having a normal day at work and this young man a general manager at wing stop on 28th ave and Peoria made my day he let me know good kind heart people still exist. He noticed one of his employees was having a hard time getting to and from work, so he out of his own pocket bought the employee a monthly bus pass.
Whoever manages this place doesn't give a **** about our reviews neither do the employees .. you order food for pickup it's not ever ready when it says it will be !!! it's ready 20-30 minutes after the time frame given , make sure to plan ahead if you need your food at 2 pm order since 1 because they just suck !! Horrible customer service if you ask me . I have given them about 6 chances and always the same thing !!! Come on it's not that fucken hard !
Very unprofessional experience . I went there for dinner last night ordered food to go, the staff were goofing around talking no cooking was being done phone was constantly ringing and it was dead no line 2 other couples were waiting around as well. I asked the employee the phone rang about 5 times, is no one talking those orders her response was UM IDK then I asked the couples how long they were waiting for their food and it had been over 40 min ! My ice tea tasted OLD and I just about had it stood up got a refund and everyone else followed behind and got their refund as well. Employees started to mock and started trash talking in the back. Will not be coming back again and you should do the same.
I came here today after a long day at school hoping I would get the food I desired but no. The employees were on their phones, there was only 2 people working and the no cooking was getting done. No they were constantly talking while getting no work donesmh bad location.
When I arrived, it was chaotic. The cashier was telling someone their printer wasn't sending online orders, so they hadn't filled any orders done online. I ordered my food, which consisted of 16 boneless wings, 6 strips, and a large order of fries.There were 3 other people waiting for orders. They never called any orders out. 20 minutes later, I asked the status of myorder. It had been sitting on a counter in the back for idk how long. I didn't want to wait anymore so I accepted the warm food.The GM was on site and seemed to drop the ball. He offered a couple of people free drinks for waiting. I heard him tell the cookto add a few extra strips to my order, but they didn't. I will revisit and hopefully the staff is better trained to handleissues.
Menu
Popular Items
24Pc Family Pack24 Boneless / Classic (Bone‐In) wings + up to 3 flavors; large fries; veggie sticks & 3 dips. (Feeds 3‐4)
Large 10 Pc Wing Combo10 Boneless / Classic (Bone‐In) wings + up to 2 flavors; regular fries / veggie sticks; 1 dip & a 20oz drink
Medium 8 Pc Wing ComboChicken Sandwiches And Wings
New! Chicken Sandwich Combo1 crispy; juicy chicken sandwich + pickles in your choice of flavor; regular fries / veggie sticks; 1 dip & a 20oz drink
New! Chicken Sandwich1 crispy; juicy chicken sandwich + pickles in your choice of flavor & 1 dip.
Wingstop Tenders
Small 3 Pc Crispy Tender Combo3 Crispy Tenders + 1 flavor; regular fries / veggie sticks; 1 dip & a 20 oz drink