KFC - Phoenix
KFC
Menu
The menu of KFC from Phoenix contains about 103 different menus and drinks. On average you pay about $12.7 for a dish / drink.
KFC in Phoenix, AZ, is a popular American fast-food destination, offering a diverse menu of delicious fried chicken and sides. Although it has an average rating of 2.1 stars, many diners have shared their unique experiences. The restaurant welcomes guests from 10:00 AM to 11:00 PM, providing ample hours to enjoy your meal. To ensure you have a spot, consider reserving your table by calling (602) 863-7985. Prefer to dine at home? You can conveniently order your favorites from KFC through DoorDash. If you're looking for alternate dining options with a similar vibe, be sure to check out ATL Wings and Jack in the Box. We encourage you to leave a review if you've dined here before, as your feedback matters!.
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At this local fast-food restaurant, experiences are strikingly inconsistent. Many customers report lengthy wait times, poor service, and incorrect orders, leading to frustration and disappointment. A lack of responsiveness, whether at the counter or through customer service, has left guests feeling undervalued. Conversely, some patrons rave about exceptional service, quick turnaround, and fresh food, highlighting instances where their orders were prepared flawlessly. The overall cleanliness and attentive staff during busy periods have also garnered praise. With such contrasting experiences, this establishment’s level of service seems to vary widely, leaving potential diners contemplating their choices carefully.
I made my order. Turned to look at my car through the front window for a split second and my order was ready. Truly amazed how quick service was. Order was correct and all the food tasted Amazing. Definitely the best service and experience I've had with fast food in years. Thank you for doing your job the way it's supposed to be done!
I probably shouldn't have wasted my time ordering from here and spent a few more seconds looking at the reviews. I place an order for chicken sandwiches but they're out of chicken is what I was told. The customer service Hotline wasn't very helpful either... I guess KFCs decision to have customer service work from home wasn't a great decision as it seemed that I may have been interrupting them more than having them help me. Only wasted an hour of my time and for which I got a refund Thanks KFC... Chick-fil-A appreciate your service.
I would rate it a -1 if I could. Wait over 16 minutes for my food. First it was 10 minutes. It's very disappointing standing at the counter. Three employees just look at me. A manager walks by me. Finally someone comes. I explained to him I didn't get my order. He asked for my receipt. I payed for the 2 piece white meat. Well the order I received wasn't that. Seriously had to go up to the counter again. The same thing pretty much happened. So by the time I got to sit and eat my meal twenty minutes had passed. A total of five or more customers got there food before. No apology. No customer service.
Every time I go there they mess up my order. This time they got the food right but kept me standing at the counter waiting for an online order. When I asked the cashier what was taking so long she said you can see we have a lot of customers . Really? Andthis was when my order was 10 minutes late. A guy finally came from the back and asked my name. I showed him my online orderconfirmation on my phone. He went in the back for a minute and then came back and asked my name again and asked if I had theright KFC. Again I showed him my phone and he asked my name again and went in back. Then he came back and showed me a ticketwith someone else 's name on it and said the order had been picked up. I AGAIN showed him my phone with the correct address, myname, and the time my order was supposed to be ready 30 minutes ago). If I hadn 't already paid on line, I 'd have walked out. The guy finally put together my order, an 8 piece bucket, that was all I wanted and I left. I got no apology, no explanation. Since that was a third strike, I won 't go back. Turns out Popeye 's has even better chicken at a better price! And good customerservice! I highly recommend them.
I probably shouldn't have wasted my time ordering from here and spent a few more seconds looking at the reviews. I place an order for chicken sandwiches but they're out of chicken is what I was told. The customer service Hotline wasn't very helpfuleither I guess KFCs decision to have customer service work from home wasn't a great decision as it seemed that I may havebeen interrupting them more than having them help me. Only wasted an hour of my time and for which I got a refund Thanks KFC... Chick-fil-A appreciate your service.
Full Menu
Limited Time Only
8 Pieces Family Fill Up Standard Bucket$19.98 Pieces Family Fill Up Drums Thighs$19.9Crispy Colonel Combo Extra Crispy$6.9Chicken Littles Promotion Georgia Gold$3.0Chicken Littles Promotion Nashville Hot$3.0Chicken Littles Promotion Extra Crispy$3.0
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