Chipotle Mexican Grill - Olathe
Chipotle Mexican Grill
Menu
The menu of Chipotle Mexican Grill from Olathe contains about 59 different menus and drinks. On average you pay about $8.7 for a dish / drink.
In recent months, this restaurant has garnered mixed feedback from patrons. While some diners praise its flavorful food and quick, friendly service, others express frustration over frequent order mistakes, particularly with burrito toppings. Some have found the staff unprofessional, citing issues like billing errors and inadequate customer support. Complaints about insufficient napkins and a lack of responsiveness from automated service systems have further tarnished the experience for several customers. Despite these concerns, the potential for improvement remains, as many loyal fans hope for a return to the high standards the restaurant once upheld.
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Feedback
Was Tavares Ferry at Chipotle Mexican Grill a mag?
I love Chipotle. There's nothing to criticize about the food. This location consistently provides fast, friendly service. I loved my pollo asado burrito bowl. I definitely plan to return often. View all feedback.
What Lynda J dislikes about Chipotle Mexican Grill:
We have attempted to order from this restaurant three times in the past couple of months, and this last experience was disappointing enough that we won't be ordering online from them again anytime soon. Our orders... View all feedback.
This was our THIRD disappointing visit here in a row. We all have bad days but this can no longer be considered coincidence. I'll focus on tonight: Placed online order, waited nearly 30 minutes past our promised time, checked in twice for updates (very non committal both times I asked for a status/eta). Order was still wrong when they handed it to me (Luckily checked before I left this time- I've been burned before). Order was over $70. Service was NOT worth this. Do not recommend this location. Will not return.
I just had the worst burrito at this place—quite possibly the worst burrito I've ever had at Chipotle. The girl who made it didn’t roll it properly; she folded it like a bath towel, hoping everything would stay inside. Not only was she struggling to keep it all together, but I also ended up losing about a third of the meat. They already skimp on portions, and when they take away from their rewards, it makes it even worse. This experience has completely ruined my view of this place and their burritos.
As others mentioned. we have tried and disappointed this place several times. this evening was the absolute last stray. we had a job for a veggie bowl, and not only had it meat, that was a big thing! everything else was also correct. paid extra for toppings we do not receive. it's like they just put everything in their pockets, what they want and theirs expected to deal with it. will not come back. I understand the problems of the personal and the struggle, however, the people support their business with them should be at least able to make a burrito when there are so few things to start. vegetarian options: not able to eat meat, and it was given on my veggie dish. dietary restrictions: not in a position to eat meat
Past reviewers on Yelp have expressed concerns about poor customer service and the quality of the burrito bowls. I decided to visit for a mobile order, and here is my experience...
Full Menu
Drinks
Kid's Meals
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