Sonic Drive-in - Monroe
Sonic Drive-in
Description
A popular drive‑in chain with reliably tasty food and standout employees, yet service quality is uneven. Many guests praise friendly, patient staff and accurate orders, while others report rude interactions, slow service when understaffed, and occasional order mistakes — notably poorly filled desserts and coupon disputes. Carhop and app ordering are available, but management could improve consistency and courtesy to match the menu’s strengths and protect repeat business.
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Feedback
This has to be the slowest Sonic on the planet. After waiting 27 minutes for just a drink and a pretzel, I still haven't seen anyone with their food.
I had a disappointing experience at this restaurant. The service was poor, and my order was incorrect. The staff was rude, and my ice cream was a mess—it wasn’t filled to the top and instead was smeared across the surface, causing it to drip down the sides of the cup.
This Sonic is quite decent. Service can be a bit slow, likely due to being understaffed, but the staff is always very friendly. The food is really good, and I’ve never had a mix-up with my order here.
It's Sonic! The chocolate milkshake is fantastic, and the pretzel twist is simply amazing.
The service was slow, and the food was disappointing. The pretzel twist wasn't warm at all.
