Fillets - North Kesteven
Fillets
Menu
We might have the menu of Fillets from North Kesteven in the photos. You might find a menu further below.
Fillets, a beloved chip shop in Sleaford, garners both praise and criticism. Known for its crispy batter and generous chip portions, many loyal customers have returned time and again. However, recent experiences have highlighted growing concerns regarding order accuracy and portion sizes, with some diners reporting missing items and shrinking servings. Service inconsistencies, including visible staff disciplinary actions and mistakes during order taking, have left some questioning their loyalty. Despite these setbacks, many still appreciate the quality of food and the shop's efficient delivery service, especially during challenging times. Fillets continues to evoke nostalgia but faces challenges in maintaining its reputation.
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Was dood100546 at Fillets a mag?
As we live at the opposite side of Sleaford to Fillets we have tried all the other chippies to avoid taking the car but always revert to Fillets. Chips are good and the fish is excellent. The batter is thin and crisp, just how it should be. They have even set up a delivery service booked on line so we even have our take away supper during the lockdown. View all feedback.
What Brita B dislikes about Fillets:
The chips were bland and dry, and the sausage was terrible. I was very let down by the disappointing experience at Fillets. It seems like the quality has decreased since I first started dining here. View all feedback.
I stopped by for a last-minute meal. The haddock looked like it had been sitting under a heat lamp for hours, it was tasteless, and even though I ordered a small portion, it was the thinnest fish I've ever had. I also ordered a cheeseburger and I regretted it. It was bland and rubbery. I guess it's a lesson learned.
AWFUL, TEREBLE, NO TASTE.... Fish taste of nothing, chips dry and hard.... On the positive side it reminded me of a wonderful holiday, Swimming in Grease....
We requested a large order yesterday to be deliveried today between 18:00 18:15, the group is starving doing 13 hour shifts for a covid site, its long days and and to say the least its risky. the company could not deliver our food on our lunch break at 18:00 we are all so hungry and very annoyed. We had to cancel our order because of incompetence levels in your work force. I wouldnt order from there. Dont offer delivery if you can not fulfil the order !!!!
I've had many issues with staff not fulfilling my order in the past and that has put me off using them which is a shame because the food is generally good. I have never felt the need to put in a negative review partly because the work force are predominantly kids and we were all once kids and had to learn right? This week I placed my order, paid for the food and waited for my change, the young lad totally forgot to give me my change and was very apologetic when I asked for it. when I returned home with my order it was not all there! I called Fillets and the lady on the phone advised me that I hadn't paid for one portion of the chips and that the order must have been taken down incorrectly. I asked that she have a chat with staff to be more careful when taking orders to which she responded, next time I should repeat the order twice to ensure that it was correct......... umm not quite the response I was expecting, for that reason alone I wont be returning to Filets again.
I came to Fillets Sleaford today to grab dinner on the way from work. I’ve been using Fillets for years and have never had any complaints, until today! First thing that put me off was having to witness, I’m guessing the manager, discipline a staff member behind the counter in front of customers, I was unsure if my order had been fulfilled correctly as there was quite a few staff members behind the counter doing parts of everyone’s orders unfortunately this was confirmed when I arrived home and some of my order was missing. I also get prices are going up across the board but I didn’t realise that this also entailed cutting back on portion sizes. The large fish and chips, which my daughters normally share, was the size of the the old regular size, the regular fish and chips was more like a fish finger shape and for some reason came without the chips. Taste was still up to standard and we did all enjoy our food Im just unsure if it will be my regular haunt in future
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