At Panera, diners experience a mixed bag of service and culinary quality. While many rave about the soups and friendly staff, others lament shrinking portion sizes and inconsistent food temperatures. The atmosphere remains inviting, making it a great spot for families. However, cleanliness issues, including dirty bathrooms, detract from the overall experience. Some customers report subpar service, with orders mishandled or served cold. Yet, amidst complaints, several patrons highlight enjoyable meals, particularly breakfast and signature soups. Despite the diverse opinions, there’s a clear consensus: the quality of food must improve to match the warm service and welcoming environment.

Last update: 17.01.2026 from: Yuvraj

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★ 3.6 / 5 from 3136 reviews

Was chuck at Panera Bread a mag?
I had the opportunity today to be helped by Abby, who was extremely nice and helpful in helping me decide what to order. I went with the Toasted Frontega Chicken and French onion soup with bread. I have to say the chicken is almost as good as the steak and white cheddar. All in all I definitely recommend giving this location a try. View all feedback.

What Anonym dislikes about Panera Bread:
I am 8 months pregnant and ordered a warm Baja bowl with chicken. However, I received a Mediterranean bowl instead. When I went to ask for a correction, they removed the olives, kidney beans, and corn from the first order (but kept the feta cheese) and added four pieces of fatty sandwich meat on top. When I requested a new bowl, I was told they were custom making each one. I eat at Panera weekly in NYC and have never... View all feedback.