Ruby Thai Kitchen - Newark
Ruby Thai Kitchen
Description
Nestled in the Christiana Mall food court, this restaurant has garnered mixed reviews, showcasing a spectrum of experiences. While some patrons praise the generous portions and flavorful dishes, including standout Pad Thai and grilled options, others highlight concerns over service and dietary compliance. Reports of rude staff interactions and mishandled food allergies have left a sour impression for many diners. Despite the criticisms, loyal customers tout it as a top choice for its diverse menu, including vegetarian selections. Ultimately, the establishment presents a dichotomy of delicious food and service challenges, leaving potential visitors to weigh the risks and rewards.
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Feedback
Probably best food for its cost at the mall... usually my go to. Their soups and grilled chicken are really good
I ordered a spring roll from this place, and it was quite disappointing. You’d be better off going to your local Chinese restaurant. As for the service, it was truly lacking. The staff seemed disorganized, writing down orders on takeout containers and rushing patrons. At one point, a female employee made a rude comment about my dad in her native language while looking directly at him, which made a male colleague laugh. When my dad asked what she said, the male employee just brushed it off, claiming, “She was talking about someone else.” Overall, the food was average, and the service was poor. I wouldn’t recommend this place. If you do decide to go, you might want to bring a translation app along.
I absolutely love this restaurant! I drive 20 minutes here almost every weekend just to enjoy their food. The customer service is outstanding, and the food has always been incredibly fresh. For the price, it's the best Thai food I've ever had, and the portion sizes are very generous. I highly recommend this place!
This thing looks like bug, idk if it's actually a bug but it really looks like one. I have ate here before but this one time, not really that good.
Good dishes and nice manager. I had the Pad Thai mild, but didn't realize that the mild Pad Thai here still has red chili in it. Therefore, I asked them to remake, but the sauce they use has the chili anyway. Just know the mild still has a bit of heat, but my sensitive stomach can't handle even that much right now. I chalked it up to a learning experience, but the manager was nice enough to have someone come out into the food court to give me a milder meal with lo mein, chicken and veggies. V