Sandra's Next Generation LLC - New Haven

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Dining at Sandra's offered a mixed experience for customers. While the customer service was noted to be excellent, with friendly and helpful employees, the food quality received mixed reviews. Some customers found the fried catfish lacking in crunch and flavor, the mac and cheese under-seasoned with small portion sizes, while others enjoyed the crispy and flavorful fried chicken and delicious banana pudding cake. However, there were complaints about long wait times for pickup orders during busy periods, with one customer waiting for hours and receiving raw chicken. The pricing was also a concern for some, with one customer noting an increase in price for a lunch special without improvements in portion size. Despite these challenges, some customers praised the tasty food offerings like BBQ chicken and catfish, highlighting the welcoming atmosphere of the restaurant and thanking the owner for their hard work. Overall, while some improvements are needed in terms of food consistency, portion sizes, and timely service, Sandra's offered a warm and friendly dining experience with potential for future growth.