Subway - Naples
Subway
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A comprehensive menu of Subway from Naples featuring all 2 menus and drinks can be found here on the menu.
Subway in Naples, FL is a popular American restaurant with an average rating of 2.4 stars. Open from 8:00 AM to 9:00 PM, Subway offers a variety of dining options for both small and large groups. For reservations, call (239) 591-3111 or order delivery through Uber Eats or DoorDash. With vegetarian options available, Subway has something for everyone. If you're interested in exploring other restaurants with similar menus, consider checking out The Local Restaurant and Steamers of Naples. Leave a review if you enjoyed your meal at Subway!.
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At this Subway location, customer experiences vary widely. Some patrons praise a long-standing manager known for friendly, attentive service, fresh ingredients, and a clean atmosphere. Regulars appreciate personalized attention and consistent quality. However, others report disappointing encounters with indifferent staff, poorly made sandwiches with scant fillings, and early closures that frustrate customers. Complaints highlight stale bread, cold steak, and minimal toppings, coupled with unwelcoming attitudes. While some find value and enjoyable meals here, inconsistent service and quality leave others dissatisfied, suggesting management could improve staff training and customer care to match the positive experiences many enjoy.
I would give this place zero stars if I could, but I guess the minimum is one. I was feeling hungry and wanted to grab a quick bite to take home. According to the website, the store closes at 9 PM, so I arrived at 8:15 PM. The door was open, but when I walked in, an employee said they were already closed. Really? Closed 45 minutes before the posted closing time? It would be frustrating to be the owner and find out that my staff isn’t willing to work their shifts, resulting in lost sales. The employee was still there, getting paid, but not making any money for the business. I’m not sure if I’ll be returning to this place. Instead, I went to Five Guys.
The man who made my sandwich was miserable. He did not smile, greet me or have any sense of pride in his work. The bread he gave me was the other half of another which was definitely smaller than 6 inches and stale. Overall, not impressed with the serviceor food at this location.
The staff is friendly and respectful. The menu offers a great variety, and you have the option to create your own combinations of ingredients.
I ordered online, and my order was completely incorrect. When I arrived, the restaurant was empty, so there was no excuse for the mix-up. I used to work at Subway, and you're supposed to put a generous handful of lettuce on a footlong, but they only sprinkled a little on. I requested extra cucumbers because that’s all my son eats in his sandwich, but they only added four slices when you should have at least six. The cucumbers also seemed old; they were so soft that I could bend and roll them up. Last I checked, cucumbers shouldn't be that flimsy. I don’t know if this is due to a stingy owner or if the staff needs retraining, but something definitely needs to change. I wish I had read the reviews before placing my order.
If you're okay with paying $12 for a bread sandwich that's mostly just lettuce and sauce, then this is the place for you. The sandwich had minimal filling, and the steak was cold.
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