Captain D's - Monroe
Captain D's
Menu
The menu of Captain D's from Monroe comprises about 75 different menus and drinks. On average you pay about $11.3 for a dish / drink.
Captain D's in Monroe, NC, is a beloved American dining destination renowned for its inviting atmosphere and diverse menu, boasting an impressive average rating of 3.9 stars. Open daily from 10:30 AM to 11:00 PM, Captain D's is ideal for both intimate meals and festive gatherings. To ensure you have a spot, feel free to call ahead at (704) 283-1300. Prefer to enjoy your meal at home? Captain D's makes it easy to order delivery through Uber Eats or DoorDash. With options that cater to all tastes, including vegetarian dishes, there’s something to satisfy everyone. If you’re in the mood for a change, consider exploring nearby offerings from Sonic Drive-In and Wendy's. We’d love to hear about your visit—share your experience by leaving a review!.
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Captain D’s in Monroe presents a mixed dining experience, characterized by commendable customer service overshadowed by inconsistent food quality and cleanliness. While some staff members exhibit professionalism and dedication, the service can be hit-or-miss, especially at the register, where order accuracy struggles. Diners report smaller portions and a decline in food quality, yet there are moments of taste that reminisce the restaurant's past. The drive-thru is notably slower; however, loyal patrons feel it's worth the wait for the signature fish offerings. Improvements in hygiene and portion sizes could significantly enhance overall satisfaction.
The cashier was excellent. I watched her grace and professionalism with a difficult customer. I watched her go out of her way and go the extra step to do her job well. If I had a business I would have recruited her right there.The food isn't great; but we had an appetite for some fried seafood so we tried it. I hadn't been to a captain D's in 30 years and I will likely not be back for another 30years. The bathrooms were terrible, like the bathrooms at a truck stop in 1974 terrible. I wanted to leave my shoes in the trunk of the car kind of terrible. All in all, I got my fried food fix, I was disappointed in the food but glad to see some great customer service in a world that has forgot how it works.
It's been a long time getting this service at captain D in Monroe. On the 1/02/24 4:30 . It was a black lady the Manger. A young white lady run the drive in. Y'all are a great team with respect. Thank you
I visited this restaurant on May 25, 2022. The sanitation grade is the reason for the two-star rating, which is around 98. The service was quite slow, even though I ordered just two items. When my meal arrived, I noticed that I was served some cold, older fish mixed with fresh, hot fish. The slaw was also unappetizing. Overall, this experience was quite disappointing. I believe you can do better than this.
First of all, I really hope Captain D's never goes out of business because their locations are quite rare. Every time I've eaten here (which is often), the food has been hot and freshly made, just as it should be for seafood fast food. There was one night when the wait was extremely long—almost 30 minutes. That was definitely the worst experience I've had, but I'm willing to attribute it to short staffing, hopefully.
Full Menu
What's New
2 Pc Southern Style Flounder$12.5Garlic Herb Shrimp And Fish$9.915 Piece Garlic Herb Shrimp$13.0The Shrimp Sampler With Garlic Herb Shrimp$13.05 Garlic Herb Shrimp Add-On$3.3Ultimate Seafood Platter With Garlic Herb Shrimp$17.7
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