Five Guys - Mobile

I visited the Five Guys located at Store 5319 US-90 about 20-25 minutes before closing on July 10, 2022, eager to try their food for the first time. However, as... read more I visited the Five Guys located at Store 5319 US-90 about 20-25 minutes before closing on July 10, 2022, eager to try their food for the first time. However, as soon as I arrived, the two employees working that night noticed my headlights from the dining room and immediately showed signs of frustration by stomping their feet and looking up at the ceiling. Feeling unwelcome, I decided to back up and go to Foosackly's instead. As someone new to the area and working in the food industry, I understand the challenges, but I also know better than to let frustrated staff handle my meal. I won't be spending my money there.

The staff was incredibly friendly, and we absolutely loved the food. The fries are made from real potatoes, and the burgers were fantastic. We were extremely pl... read more The staff was incredibly friendly, and we absolutely loved the food. The fries are made from real potatoes, and the burgers were fantastic. We were extremely pleased with our entire experience at this location! I would definitely recommend everyone to give them a try.

I used to love this place and didn’t mind paying extra for the quality and the feeling of being treated like a valued customer. I could have gone to the Golden... read more I used to love this place and didn’t mind paying extra for the quality and the feeling of being treated like a valued customer. I could have gone to the Golden Arches for a third of the price and gotten the same experience. When we walked in, there was only one employee. She was nice, but the level of customer service just isn’t what it used to be. I paid for a large drink because I wanted to take home a large tea, but they were out of tea with no plans to make more. So, I ended up paying for a large drink even though I would have been fine with just a water cup, as I’m not a soda person. There was no ketchup pump either. This might sound petty, but one of the things I always enjoyed about Five Guys was not having to open a bunch of ketchup packets. Apparently, that’s a thing of the past now, so you have to deal with packets. The burger and fries were fine, but overall, I’m just not impressed anymore and don’t think it’s worth the extra cost.

Craving a real burger, I decided to stop at Five Guys during my long trip to visit my son in the army. I ate in my car and noticed the patty was smaller than I... read more Craving a real burger, I decided to stop at Five Guys during my long trip to visit my son in the army. I ate in my car and noticed the patty was smaller than I expected from the menu. However, the onions, ketchup, and tomato were exactly as I ordered. The cook was kind enough to include extra fresh fries in my bag. The restaurant was empty, which felt a little strange, but overall, it satisfied my craving.

Honestly, Five Guys serves an amazing burger. The fries come in a huge portion that could easily last for two days. The restaurant was clean, and the service wa... read more Honestly, Five Guys serves an amazing burger. The fries come in a huge portion that could easily last for two days. The restaurant was clean, and the service was excellent.