Chick-fil-a - Middletown

Chick-fil-A's Middletown location presents a mixed experience, showcasing both commendable customer service and frustrating inconsistencies with orders. Many patrons appreciate the swift and helpful staff, especially during busy hours, highlighting moments where employees went above and beyond to address mistakes. However, recurring complaints about incorrect orders—ranging from missing items to the wrong size of fries—are common. While fans rave about the food, particularly favorites like the Spicy Deluxe, these service hiccups have led some to question their future visits. Overall, the restaurant balances between the convenience of fast food and the quality of dine-in dining, but attention to detail remains essential.