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Costa Cyfarthfa Retail Park Swansea Road,...
+443330035883
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When you're planning your visit to Costa, you could take public transportation to the stop Merthyr Tydfil Bus Station, which is the nearest stop at 928 meters distance to the restaurant, otherwise, there are parking spots 166 meters away at Cyfarthfa Retail Park.
Here you can find the menu of Costa in Merthyr Tydfil. At the moment, there are 1 dishes and drinks on the card.
Costa Coffee, despite its potential, presents a mixed bag of experiences. While some patrons celebrate the warm, friendly service and appreciate the efforts of attentive staff members, others decry the slow service, limited menu availability, and cleanliness issues. Complaints about broken facilities and inadequate responses to customer concerns hint at deeper operational problems. On the brighter side, gluten-free options have garnered praise, particularly from those with dietary restrictions. Overall, while some find a welcoming atmosphere and good coffee, others question whether the establishment meets the standards expected in a busy shopping center. Improvements are much needed.
What ukcalgal likes about Costa:
Best Costa ever! You are treated more like a friend than just a customer. The staff, especially Ana, Holly, and Skye, are incredibly friendly and helpful. They always remember our order, making us feel appreciated and valued. View all feedback.
What KAI J doesn't like about Costa:
Very slow service, the staff seemed to be busy talking to each other rather than serving the large line of people which had gathered, the young male staff member didn’t even look up from his phone! Coffee was nice when finally received. View all feedback.
The place was quiet, three staff working, trays full of used things on every table.
ABSOLUTELY DISCUSTING DIRTY THREAD BARE FURNITURE !! AND COFFEE TO MATCH!! SERVICE WAS POLITE B...
This used to be so much better, but the last three times I visited the waiting has been either...
Brilliant efficient inclusive staff. Knew people by name and order (regulars) round lady bright...
I feel sorry for the staff don't know if they're underpaid or just not supported, it both... Th...