Teitu - Madrid
Teitu
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The restaurant from Madrid offers 33 different menus and drinks on the menu for an average price of $26.8.
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Exceptional. good raw material. excellent meat and octopus. Good service. it's a very interesting place to go back to.
Fantastic, as always. the management that makes sergio is of first division. impeccable service, food, and environment. wishing to return already
This is a cozy and charming restaurant. It’s a shame I have to write this negative review. I do hope the owners of the restaurant see this review. They have some terrible employees bringing this lovely restaurant down. We checked in with the barman for our 6:15pm reservation on Jan 22. He rudely said we did not have a reservation since he did not see our name written down in their reservation log. We had email confirmation of our reservation. He said it didn’t matter that he would be able to seat us. He took us to the dining area and pointed to two tables that were available. We asked if we could sit in one of the booth tables instead. He said they were being held for people with reservations. We told him we have a reservation. He rudely pointed to the same two tables and said that is all that is available and rudely walked away. We were left to seat ourselves. Nobody was ever seated in any of the booths throughout the night. They were empty all throughout our dinner. There is no reason they could not have sat us there. Between the rude barman and the terrible waitress, it really made for a terrible dining experience. The waitress only had four tables, three of which only had two people per table. She was missing most of the night. Our water and wine glasses were never refilled. We had to serve our own water and wine. Not to mention they ran out of Tomahawk steak. We were there for the Tomahawk steak. We should have left then. We managed to flag down another waitress whom informed us our waitress was on her lunch break. She said she would help us. We asked for a dessert menu. We ordered dessert. Dessert was served. We finished dessert and again we had no waitress. We had to flag down the same waitress again. We asked where our waitress was. She informed us she had gone home for the night. We were left without a waitress, really? This is hands down the worst dining experience we have ever had. This restaurant is very poorly managed. My husband and I are both foodies and we travel extensively. This is the absolute worst restaurant we have ever gone to. It’s really unfortunate because it’s a very cute and cozy restaurant. The braised octopus was simply delicious. The Rib steak was cooked to perfection. The grilled asparagus was tasty. The cheesecake was amazingly light. To add insult to injury when we received our 169,05 bill there was a 5.50 charge that we did not recognize. My husband asked about the charge and the waitress said it was for the bread. We told her we did not have bread. She then said it was for the change of plates. We had octopus as an appetizer and then ordered steak for our entrees. Why we were not given appetizer plates is beyond me. The fact that they had the nerve to apply a charge to bring us a clean plate for our entrees is just plain incompetence. The service was beyond despicable. If the barman and waitress were my employees they would be fired. I managed to take a photo of the two of them in hopes the owner will see this review. Please find some better employees that actually care about their job and providing a good customer experience. These two employees are simply horrific. They ruined our dinner. Seems they hate their job. Because of them we will never return. The barman is the worst of the two. He needs an attitude adjustment. His non-caring, arrogant, narcissistic attitude shines through loud and clear. He is a very poor representation of this establishment. When he saw me take the picture he came right over to see if he could be of assistance. I am sure he figured out I was going to report him. There was nothing he could do at that point. The damage had been done. On our way out a man that showed up in a suit appeared to work there. I thought he might be the manager. I told him they need to do better as we walked out the door. What a nightmare of a night. Just plain awful! Foodies beware!
Great menu- variety of meat , fish and vegetarian options. Croquettes were great and came with a variety of types. I had the classic beef fillet, and it was cooked to perfection. The kind waitress recommended the house red wine, and it was excellent. Great vibe and unique interior to the restaurant- highly recommend!
Full Menu
Chacinas, Salazones, Quesos Y Foie
Cecina De Buey (Ligeramente Ahumada)$22.9Quesos Astures Seleccionados, Con Frutos Secos Y Membrillo Natural$22.9Anchoas Del Cantábrico En Salazón. (6 Unidades)$24.7Chacinas Finas, Quesos, Salazones Y Foie
Terrina De Foie De Pato Hecho En Casa Con Confitura De Frutos Rojos$31.7Cured Ham
Jamón Ibérico Puro Bellota$31.7Small Bites
Spicy Loaded 3-Cheese Queso And Chips
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