Jack's - Madison
Jack's
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On this website, you will find the complete menu of Jack's from Madison. Currently, there are 1 dishes and drinks available.
Jack's in Madison, AL is a popular American restaurant with a 4.2-star rating. They offer vegetarian options and are open from 5:00 AM to 10:00 PM. Delivery is available through DoorDash or you can call ahead to reserve a table at (256) 964-9754. Visit Jack's for a delicious meal or try out Sonic Drive-In or Whataburger for a similar experience. Don't forget to share your favorite dish and leave a review!.
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Jack’s restaurant offers a mix of experiences, with many praising the friendly, attentive staff and consistently fresh, hot food that lives up to expectations. The fast, efficient service and genuine hospitality make it a popular spot for lunch and quick bites. However, some concerns persist about drink preparation—especially overly iced beverages—and occasional order errors, such as missing ingredients or utensils. While food quality is frequently lauded, isolated issues like undercooked chicken and reused fries have been reported. Overall, Jack’s remains a strong contender for fast food lovers seeking flavorful meals and warm service, though occasional inconsistencies suggest room for improvement.
Total disgrace . I was very disappointed with everything even the manager had no compassion! I’ve worked in the restaurant industry for years i know what it’s like to be short staffed but i also know that i also didn’t have a choice to close my restaurant and take my customers money without doing that . I ordered doordash at 9:15 and my order was canceled due to “short staff” . Which is funny because i had just left the restaurant but decided to door dash more tenders because my kids loved them . Unfortunately my money was taken and order was cancelled.
*Edited 12/10. This continues to be a problem. See my most recently attached picture. Again, I don't normally worry about something like this, but this location barely ever serves actual drinks in the drive through. Almost entirely ice. I don't need a refund, I just want this practice of filling the cups entirely with ice to stop. *Original Every time I get breakfast at this location, whoever is filling drinks in the morning does this. Entirely ice, no drink. Normally wouldn't complain, but this literally happens every time I get a drink here at breakfast. I'm not paying for ice. Please sort this out.
Total disgrace . I was very disappointed with everything even the manager had no compassion! I?ve worked in the restaurant industry for years i know what it?s like to be short staffed but i also know that i also didn?t have a choice to close my restaurant and take my customers money without doing that . I ordered doordash at 9:15 and my order was canceled due to ?short staff? . Which is funny because i had just left the restaurant but decided to door dash more tenders because my kids loved them . Unfortunately my money was taken and order was cancelled.
My husband and I decided to give Jack's a try today, but we were unfortunately quite disappointed. My order was entirely incorrect; I ordered a chicken salad, but it came without the chicken or the ranch dressing. To make matters worse, they also forgot to include a fork in the bag. Since we were pressed for time, it was really frustrating to have to search for a place that provided a fork. I understand that everyone has off days, so I'm giving this place 2 stars because the customer service was good, and the staff were very friendly.
My order for pick-up/delivery was ready the moment I arrived, with no waiting time whatsoever. This location consistently delivers excellent service, and I highly recommend giving it a try.
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