Revivals - Lisburn
Revivals
Description
Located in a dated setting, this Indian restaurant in Hillsborough has received mixed reviews. While some guests complained of poor customer service and outdated decor, others raved about the delicious food and friendly staff. The Groupon experience left a bad taste, as additional charges were imposed rudely. Service was slow, but the food quality and variety were highlights for many. The restaurant struggled with ambiance due to few patrons and lackluster decor. Despite the drawbacks, the owner's hospitality and traditional food offerings earned praise, making it a potential hidden gem worth revisiting.
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Feedback
Was Veikko Kauppala at Revivals a mag?
Thought I’d add a review albeit 3 years late, my girlfriend just reminded me of one of our first dates which was here! The place almost feels stuck in time which is actually fantastic , the food was brilliant and we actually really enjoyed the evening. The waiter/cashier (could also be the chef) was a really pleasant and friendly bloke. We’re actually planning on revisiting when we get a chance! View all feedback.
What Martin Goodman dislikes about Revivals:
Extremely poor customer service. I was unfamiliar with this restaurant, but my partner purchased a Groupon voucher for it. I wondered how bad it could be. When we called to make a reservation, we were informed of an additional £2 charge per person for using the voucher. The staff member was rude and unhelpful. After pointing out that this fee was not mentioned in the offer, we were given an ultimatum: pay the extra c... View all feedback.
This restaurant is unfortunately not in the best location for foot traffic but I would recommend going for the food and service. The gentle man, who I assume owns it, greets, seats, serves and is the Jack of all trades. He’s very professional, kind and attentive. The food is traditional and comes in beautiful serving bowls. Full of flavour and spice! Don’t let the quiet or simple decoration stop you from trying this place! Vegetarian options: There’s vegetarian options available!
The food was excellent and the staff member was very friendly, I can’t fault the service or the food. Bit of a weird atmosphere as the place was almost empty when we were there (one other table occupied), and the decor is very dated with an obvious damp smell. That being said, the restaurant was clean and food was served quickly. I’d probably go back for takeaway but not for another dine in experience. Service: Dine in
Extremely poor customer service. I was unfamiliar with this restaurant, but my partner purchased a Groupon voucher for it. I wondered how bad it could be. When we called to make a reservation, we were informed of an additional £2 charge per person for using the voucher. The staff member was rude and unhelpful. After pointing out that this fee was not mentioned in the offer, we were given an ultimatum: pay the extra charge or find another place to dine. We chose the latter option. Groupon promptly refunded us for the voucher, which was appreciated. Given the negative reviews, we typically wouldn't risk dining at a place like this. In today's competitive hospitality industry, businesses need to provide exceptional service to succeed - something this restaurant lacks.
This restaurant is a hidden gem. My boyfriend and I came for dinner after exploring Hillsborough and we loved the meal. The staff were very friendly and helpful. We will definitely be returning!
I have eaten at several Indian restaurants, but I always return to this one for the delicious food. It is definitely our top choice.
Menu
Main Course
Curry BreadSpecialties
Indian
Tandoori Spezialitäten
Lamb
Chicken Dishes