Chipotle Mexican Grill - Lenexa
Chipotle Mexican Grill
Description
**A Disappointing Experience at Chipotle**
Despite its convenient location, this Chipotle restaurant consistently falls short of expectations, offering lackluster service and quality. Diners report frequent order mistakes, from incorrect portion sizes to poorly prepared ingredients, leaving many frustrated and dissatisfied. The cleanliness of the establishment is also a concern, with unkempt tables and floors reflecting a lack of attention to detail. While some remain hopeful for improvements, repeated complaints indicate a persistent pattern of issues. Patrons are encouraged to seek alternative locations for a more reliable dining experience.
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Feedback
Ordered online and for the second week in a row I’ve been screwed over. This time, my wife ordered double rice and extra cheese. Got a sprinkle of cheese and regular sizing of rice. Pictured, I ordered the Carne Asada, 3 dollars more than chicken, with veggies and cheese. Looks like all I got was chicken… one star ??
I have never seen clean tables at this location, and the floors are always trashed too, it seems like the staff can’t be bothered to clean up unless it’s to close. The rice and guac are always bland, and the staff is always on the verge of attitude.
Oddly one of the lowest quality Chipotles around. It’s like they don’t even use the same ingredients or protocols as other ones around. I used to get Chipotle every week living by the PV location(best one imo), but now I hardly bother.
Total bummer, i came in at 12:45 lunchtime....they didn't even have rice made and said it would be 30 minutes?! i asked for a small amount of hot sauce and the woman soaked it in an entire ladle of sauce. employees clearly hate their jobs and love passing on their bad vibes to others....don't waste your time and money
Asked for extra lettuce on all bowls and still got less than the normal amount of lettuce. I don’t want to hold up a line just to get the bare minimum. Stop drizzling corn and lettuce like adding a dash of salt to a dish. It’s infuriating when hungry and just trying to get everyone their correct orders.It seems every time I go to this location my orders get less and less food. This is not a one time thing.If your inventory is low and managers aren’t restocking just say that.
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More information
QR-Code for the menu
