Casa Serrano - Laughlin
Casa Serrano
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A complete menu of Casa Serrano from Laughlin featuring all 17 menus and drinks can be found here on the menu.
Casa Serrano in Laughlin, NV is a Mexican restaurant with a 3.5-star rating. Open daily from 11:00 AM to 8:30 PM, Casa Serrano offers delicious comfort food. To make a reservation, call (702) 299-0817. For other dining options, consider Cinnabon or Sidewalk Cafe. Share your experience by leaving a review!.
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Perched in a lively setting with stunning city views, this Mexican restaurant offers a mix of hits and misses. Guests praise its authentic dishes like posole, chorizo and eggs, and flavorful tacos, though some find the seasoning inconsistent and certain items bland. Service quality varies—from attentive and clever staff to moments of indifference and slower seating due to limited staffing. Prices have edged higher, and occasional cold dishes or booking hiccups have been reported. While the ambiance remains attractive and many return for the food, recent visits suggest a dip in energy and service, leaving some uncertain about future visits.
We came here for my birthday dinner last week because we visited in October of 2021 and enjoyed it so much. Again, the service was good and the food was great! The super taco with the crispy shell is my favorite! My husband enjoyed the beef fajitas. We actually ate here two days in a row. The view was nice too!
Takes a while to be seated because there?s no hostess. Once you did you get chips and salsa and your drink order taken pretty quickly. Once your food is ordered it takes a while for it to come out. It?s not great but it?s OK. The prices are a little higher than they used to be. I had the Mexican flag enchiladas: 3 enchiladas with three different meats. They have Dos Equis on tap which is a nice plus.
Delicious food at fantastic prices! They expertly handled our large group of around 35 wonderful ladies. The service was exceptional as well.
This visit had a noticeably different atmosphere. The staff, who are usually cheerful and full of energy, appeared less enthusiastic this time around. Our server was just average; he performed the bare minimum without adding anything special to our experience. It was my wife's birthday, and I had hoped to arrange a little celebration at our table like we did last year, but I could tell he wasn't interested in helping out, so I chose not to ask. When it was time to settle the bill, my son left a tip, and I appreciated his thoughtfulness, as I wouldn't have felt the same way. Unfortunately, this seems to be part of a broader decline in service quality these days. I'm not sure if we'll be coming back in the future.
The service was fast, despite having a limited staff. The food came out quickly and was fresh. However, I found the prices to be a bit steep, especially considering the lack of seasoning and flavor. Both the chicken and beef tacos were cooked well, but unfortunately, they tasted very similar—bland and greasy. The rice lacked any flavor, and the beans were too salty. The salsa also didn't impress. Was it authentic Mexican cuisine? Yes, but it was sorely lacking in flavor. They really missed the boat in that area.
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