Glashaus - Köln
Glashaus
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The restaurant from Köln offers 46 different dishes and drinks on the menu at an average price of $5.8.
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That was absolutely the worse service experience I ever had. I am connected to my friend at night at 8 and sat with her at one of the small 2 tables outside the restaurant, right. when we were ready to order food. my friend first ordered, and I asked the waiter if it was possible to make a baked potato with fish vegetarian. he said it was not possible, so I decided not to order anything because I was not interested in the other decisions in the menu. after a moment thought, my friend decided not to eat anything and find us another restaurant with a better vegetarian selection. she rose up and went to the waiter who had just taken the order, and he tells her that it is not possible to cancel the order. wounded and annoyed she comes back to our table. I have been working in restaurants, but in Germany and abroad for over 10 years and no one that is easy to inform the kitchen to fulfill an order to stop a customer. When I went to him, he spoke rudely and aggressively to me and I asked someone who worked their name of the owner or boss. he said it was a woman beer and she was on vacation. see I didn't let it go, the waiter printed the bill without eating out and told my friend to pay furiously and go. He was so aggressive that we thought he could meet us, two women eating alone. I've never felt such a wut coming from a waiter, and he's obviously in the wrong call. my friend went there regularly, but this behavior was so alarming, hotel lux has lost a customer. this man should not work with the public. this happened on Friday 21 June, I wouldn't advise anyone to go there as long as he's around. I write this in English because I wrote English is better than my German, but the whole interaction with him took place in the German language.
I was very impressed by hotelux. they really pulled out all the stops with the inner of the bar that they can see noden to lenin, the sowjet Union and the mosque subway anywhere that quirky but feels authentic. the service is great, our...Waitress let us taste a few different wee before we decided. they have made a good amount of cherry available and were quite flexible with the portions (I had a larger version of a starter than my main dish) would go again.
Eventhough we made a telephone reservation, hoping to get a nice spot, before, we were seated at the latest corner of the front side (no reservation card on the table), just behind the bar. As everyone could expect it was quite loud esp. if the...big screen was stil displaying a football match and news. We asked the staffs if they could get us another table as it was loud and uncomfortable to really enjoy the meal while seing some guests came and go from the other room which is supposed to be more attractive with its russian decos and stuffs but they didnt give any efforts to get us one. Forthermore, it was chill bec it was packed at the bar area, one small window was opened and also the wind from the entrance door came inside. My loving date did close the window but didnt help alot since people walked in and walked out. Now to the food I shared: the Georgian Satsivi (homemade cream of wallnuts, Joghurt, Coriander, Cloves and Garlic. Plus Bread fresh from the oven -well we usually get such treatment without extra cost and being charged any cents at a regular restaurant. The bread was ok and the cream wasnt bad either. Blinis International -typical russian Blinis, filled with chicken, mushrooms, onions, cooked eg and dill. I took Wolga Beach nice decorated but it was quite cold as it arrived on our table. Softdrink price is ok. I need to mention that the food wasnt bad enough' for 2 Review but the service was a total desaster. It took ages to order as well as to get the food served on the table. No wonder that it was rather cold. We even evidenced that some guests didnt get a proper cultery and returned their food coz it wasnt warm anymore.
Very selected dishes that are really very tasty, good cocktails and great selection of different. Vodka varieties.
Very nice restaurant. Russian flair in Cologne. Very pretty women and then also the right food,
Menu
Sovietische Wässerchen
Russian Standart Original$3.9Spezial Wässerchen
Halber Meter Soviet-Wässerchen$16.5
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