Dunkin' - Irmo
Dunkin'
Menu
A complete menu of Dunkin' from Irmo featuring all 5 dishes and drinks can be found here on the list.
Dunkin' at Lake Murray Blvd in Irmo, SC, offers a blend of tasty treats and variable service, as the reviews indicate. While some patrons rave about friendly staff members like Christina who go above and beyond, others report frustrating experiences with slow drive-thru service and lackluster attitudes from employees. The dining area remains closed, leading to confusion for customers expecting an in-store experience. Though the quality of the donuts remains a standout, consistent service improvements are necessary for this location to elevate the overall customer experience. With mixed reviews, patrons are left hoping for better days ahead.
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Was Francisco Muller at Dunkin' a mag?
I went there this morning, and yes, it was a waiting period, although there were only 2 cars in front of me, HOWEVER, the young lady was alone. She didn't even take her personal stuff away before she had to work. She made my order right, my sandwich was hot and coffee was on the point. Now that it is said that it has been thrown up, SO THANK HER AND LEAVE A TIP!!! View all feedback.
What Janae Kautzer dislikes about Dunkin':
. I placed a online order before work at the lake Murray Blvd. Dunkin. In Irmo sc. I pulled up and the line was around the building. I was going to be late for work. I'm pregnant and was craving a decaf ice coffee. I called the store Christina answered the phone very cheerful. I explained I put an online order in and I understood the dining room was closed and I explained I was going to be late for work could I cancel the order. Instead of canceling she told me to meet her at the front door. I ALMOST CRIED. there was only 2 people working with a line around the building and she still took care of me with a smile. THANK YOU CHRISTINA!!!!.
Oh my goodness! This restaurant does not even deserve a star. The woman working at the window was extremely slow and incredibly rude. When I asked for extra sugar, she handed me a whole cup of sugar. Whatever happened to sugar packets?! I will be going to Dunkin' Donuts every morning instead, where I have never had this kind of experience.
Whenever I visit this restaurant, my order is always wrong, even when I write it down. I know they are short-staffed, but it's still frustrating. The donuts are stale, I think they may be several days old.
I am a fan of Dunkin', but this is honestly the worst Dunkin' I have ever been to. They are consistently bad with their donuts and the staff is at best indifferent. Despite living close by, I always hope for better every few months but I am disappointed every time. I would recommend visiting any other Dunkin' in the city except for this one.
I went there this morning, and yes, it was a waiting period, although there were only 2 cars in front of me, HOWEVER, the young lady was alone. She didn't even take her personal stuff away before she had to work. She made my order right, my sandwich was hot and coffee was on the point. Now that it is said that it has been thrown up, SO THANK HER AND LEAVE A TIP!!!
EDIT:: so much better! I have no idea what they did, but the customer service and respect of this situation is through the roof! Will definitely be!!!!!! Look, I understand the times are different and it's hard to get good help. I give people the advantage of doubt. I should have read the reviews, but since this place is closer to my home, I decided to go. The lobby is still closed, must consist of personnel questions, as there is no mandate for closed food. The employee who took our order seemed upset. I asked for half a dozen and then started the list of those I wanted. She interrupted me when she wasn't ready. I stopped and waited. That happened three times. Once she told me everything, and I was raised. The employee who gave me my order was pleasant, but honestly I am not back. Donuts are good, the service only needs to be improved.
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