Subway - Frederick
Subway
Description
Subway, located in Frederick, MD, is a popular American eatery boasting an average rating of 3.4 stars. Operating hours this week are from 9:00 AM to 9:00 PM. Whether you're curious about the restaurant's busyness or wish to make a reservation, feel free to call (301) 668-6038. Enjoy your favorite Subway dishes at home by ordering through Uber Eats. With a diverse selection of diet-conscious menu options, including vegetarian choices, there's something for everyone. If you're looking for a change, consider trying nearby eateries such as Spring Ridge New York J P Pizza and Great Wall Chinese Restaurant. We invite you to share your dining experience and leave a review!.
Images
Feedback
Nestled in the heart of the city, this restaurant offers a mixed bag of experiences for diners. While some praise the exceptional service and quality of food, others express frustration with communication barriers and order inaccuracies. A few patrons have faced issues such as receiving incorrect items or encountering staff who struggled with English, impacting the overall dining experience. However, numerous reviews highlight the staff's friendliness and attentiveness, noting their speed and care in meal preparation. Despite inconsistencies, there remains a strong desire among customers for the restaurant to retain its dedicated team, reflecting its potential as a beloved local eatery.
I encountered a heavyset woman who claimed she didn't speak any English. This was particularly distressing for my mom, who is a senior. After expressing her frustration and mentioning that she would speak to the manager, the woman switched to speaking English. This situation was quite unsettling. I recommend ensuring that staff members are proficient in English and capable of understanding customers.
My son was craving Subway, so I looked it up on Google Maps, which said they close at 10 PM. I got there at 9:30 PM, but the doors were locked. I knocked on the window, and a lady who spoke Spanish informed me that they were already closed for the night. There was an 8x11 sign on the window stating their hours as Monday through Friday from 8 AM to 10 PM. I'm starting to feel like that information was misleading. The sign should clearly reflect the actual closing time.
My husband and I enjoyed lunch at this busy Subway location. The staff were very friendly and took our order promptly, despite handling some maintenance in the dining area. Additionally, my sandwich was made with exceptional attention to detail, which was a refreshing difference from other Subway restaurants I've visited.
I hope you understand Spanish... I ordered a sub platter online, but when I arrived, I couldn’t communicate with the employee because she didn’t speak English. It seemed she believed my order would be ready at 5, even though it clearly stated 4. Having only one employee in an American store who doesn’t speak English is unacceptable. In my opinion, this reflects very poorly on customer service.
The restaurant should definitely have more than one staff member working during lunchtime, as the current setup is causing a considerable loss of customers.
Menu
Coffee
12 Oz CoffeeRich; robust & ready for you to make it your own.
Sandwiches
Italian B.m.t. MeltThree craveable meats; melty cheese & fresh veggies. It’s not too good to be true; it’s the Italian B.M.T. Melt. Now you can get the flavors you crave along + the goodness of fresh tomatoes; peppers & onions; that’s a win‐win.
Meatball Marinara MeltAdd some melty goodness to your Meatball Marinara sub. Make it a Fresh Melt & get craveable meatballs & tangy marinara sauce topped + American & parmesan; all grilled to cheesy perfection. Freshly made in front of you.
Spicy Italian MeltSpicy Italian Melt combines the mouth‐watering flavor of pepperoni; salami & cheese grilled to melty perfection + the feel‐good flavor of spinach; tomatoes & peppers. Guess you can have it all.
Oven Roasted Turkey MeltThe Oven Roasted Turkey Melt is loaded + fresh veggies like tomatoes; peppers & onions; & grilled on our Hearty Multigrain bread until the American cheese is as melty & cheesy as you want it. Cravings; covered.