Panera Bread - Flanders
Panera Bread
Description
Panera Bread in Mt Olive, NJ offers a variety of delicious meals with vegetarian options. Visit us today from 7:00 AM to 10:00 PM and reserve your table by calling (973) 426-9200. Order through DoorDash for the convenience of enjoying our food at home. If you enjoyed your experience, don't forget to leave a review!.
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"I tend to avoid Panera for reasons like this. They forgot half of my order, and it took an unusually long time for my food to arrive, only to find that they had missed several items. Overall, it was not a pleasant experience. Food: 3, Service: 1, Atmosphere: 2."
I've frequently encountered problems with my orders being wrong. They often forget essential parts, such as leaving out the feta cheese in a Greek salad. Moreover, they tend to include ingredients I've clearly asked to be removed due to food allergies. The manager is hardly ever around to address these issues, even during quieter moments. Today, I discovered visibly rotten lettuce and peppers in both salads I ordered.
I waited half an hour for my food, but it never came. The restaurant wasn't busy at the time, so I'm puzzled as to why it took so long to make a sandwich. When I asked for a refund because of the wait, they weren't able to help me. There were four staff members working and no customers in line at the drive-thru, so I really don't understand why they couldn't either prepare my order or process my refund. Service: Dine-in.
I had a terrible experience with delivery. The manager at Panera is blaming DoorDash for my order being delivered to the wrong address and arriving two hours late, and they refuse to take any responsibility. Since Panera relies on DoorDash for deliveries and doesn’t employ their own drivers, they’re just passing the buck instead of addressing the problem.
If I could give this place zero stars, I certainly would. It has really declined. The sandwich I ordered was terrible; it used to be my favorite, but now it’s the worst! The beef was so tough that it was almost impossible to chew, and the bread was completely burnt. There was nothing enjoyable about this sandwich. They might want to think about hiring more experienced staff.
Menu
Bakery
Sandwiches
Napa Almond Chicken Sandwich Chicken Wild Rice Soup$9.7The Chef's Chicken Sandwiches Family Feast$58.5Family Feast Value Meals
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