Kfc - Fairborn
Kfc
Description
A recent visit to a local KFC revealed a troubling mix of experiences. While some patrons enjoyed hot fries and friendly service courtesy of staff members like Lashaya, others faced significant issues such as cold food, incorrect orders, and frustrating customer service. Complaints included tough chicken skin and beverages that tasted overly sweet. Additionally, several customers expressed dissatisfaction with the management’s lack of attentiveness and inventory shortages. Though some diners found potential in the menu, the overall impression left many reconsidering their choice to return. For those seeking satisfaction, exploring alternatives might be wise.
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Feedback
Lashaya at the front counter was so friendly and friendly by welcoming my Fiancé and I when we went to the door. All behind the kitchen were also very friendly and professional. I don't write reviews, but that had to be an acceptance.
Horrible customer service!!! ? Me and my father went through the drive threw to order for our family of four. Mine you we all get our own meals. Half way through our order the lady who is taking our order says “You are ordering way to much food!” Me and my father are quite shocked of course cause our meals have been no problem before at this establishment. So we just pulled away and went somewhere else. Very rude and will not be going back
To service the public your workers have to be in the store. Don't ignore your customers. Probably not a good idea to bring your baby to work at a restaurant. We'll drive to another KFC rather than deal with this again.
Avoid this place. I've encountered lazy staff before, but this is absurd! Every time I go to order, the employees respond with loud grunts and clearly dislike moving. Today, I ordered online for pickup, walked in to collect it, and was told I’d have to return home and request a refund because they were out of cooked chicken. The night manager explained that the person responsible for cooking chicken didn’t show up. I even saw another worker standing there, but instead of cooking, they both just stood behind the counter informing customers that no chicken was being prepared. No chicken. At a chicken restaurant.
The staff here is terrible! I've been several times, and each visit they've run out of chicken. The manager refused to prepare more at 7:28 PM, even though they close at 10. If they’re unwilling to do their job, why even come in? They seriously need to improve! Corporate should address this problem because no chicken means no customers!
Menu
Salads