Kfc - Dothan
Kfc
Description
The recent reviews of this KFC location reveal a troubling pattern of poor service and subpar food quality. Patrons express dissatisfaction with rude staff, incorrect orders, and lengthy wait times. Complaints include cold, hard fries and dishes that lack flavor or freshness, leading some customers to consider alternative dining options. The overall experience has left many feeling frustrated and disappointed, with several vowing never to return. While the restaurant offers ample parking and a child-friendly environment, these positives are overshadowed by the recurring issues. It appears that significant improvements are needed to restore customer confidence and satisfaction.
Images
Feedback
I'm being fairly generous with my star rating. I was really looking forward to having KFC, but unfortunately, it was quite disappointing. Tough times make you more discerning. The food came off as overcooked and greasy.
I ordered the spicy chicken bowl accompanied by mac and cheese, and it also includes cookie fries and a drink.
My boyfriend ordered a 3-piece Big Box with all white meat, coleslaw, and mac-n-cheese. Instead, he received a breast, a thigh, two legs, and no mac-n-cheese. Since when do thighs and legs qualify as white meat? I ordered a tender combo and was informed I could choose only one sauce, even though my receipt listed several options. At one point, I overheard someone, presumably the manager, yelling at the staff to stop arguing, yet they continued without interruption. When my boyfriend went to the restroom, he noted that it looked like it hadn’t been cleaned in a week—there was toilet paper in the urinal, the toilet was disgusting, and the sink had what looked like dried blood in it. The exterior of the restaurant was equally unkempt. I used to work for KFC 40 years ago, and the entire staff would have been fired on the spot if Quality Control had shown up. There is a strict timeline for delivering orders, and the conduct of the staff was completely unacceptable. I can only imagine Colonel Sanders turning in his grave over the condition of this location!
The cashier was very rude. She didn’t even ask if we wanted any condiments and seemed more focused on waiting for the next customer. There was no courtesy at all—no simple “have a nice day.” The fries were cold and hard. I have no intention of returning to this KFC.
Menu
Sandwiches
Spicy Chicken Sandwich Nuggets Box MealOrder for delivery / pick up at a KFC near you & grab our Spicy Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 100%
$10.4Classic Chicken Sandwich Nuggets Box MealOrder for delivery / pick up at a KFC near you & grab our Classic Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 10
$10.4Family Meals
Free Beverage Bucket 12 Pc. Tenders MealPerfect for dipping; our 12 Piece Extra Crispy Chicken Tenders Meal comes complete + 3 large sides of your choice; 6 dipping sauces & 6 biscuits. Now includes a FREE Beverage Bucket for a limited time only!
$33.7Free Beverage Bucket 16 Pc. Tenders MealOrder now & get a meal fit for the entire family + our 16 Piece Extra Crispy Chicken Tenders Meal! This fried chicken tender meal features 16 of our Extra Crispy tenders; 4 sides of your choice; biscuits & 8 dipping sauces. Now includes a FREE Beve
$40.6Free Beverage Bucket 16 Pc. Chicken MealHave a meal perfect for friends & family! This 16‐piece combo includes our world famous chicken in the KFC recipe of your choice; 4 large sides & 8 biscuits. Choose between our Variety Bucket (4 drums; 4 thighs; 4 breasts & 4 wings) / our all‐dark
$43.6Free Beverage Bucket 12 Pc. Chicken Meal$33.7