Dunkin' - Dedham
Dunkin'
Menu
A complete menu of Dunkin' from Dedham featuring all 88 menus and drinks can be found here on the menu.
Nestled in the heart of the community, this restaurant has unfortunately garnered a reputation for subpar service and management issues. Reviews highlight a consistent pattern of poor treatment, particularly towards Hispanic patrons, raising concerns about bias. Customers report significant delays in service, with simple orders like coffee taking excessively long to fulfill. Additionally, many have encountered rudeness from staff, including management, leaving them dissatisfied with their dining experience. The once-reliable establishment is now plagued by inefficiency and discord among employees, prompting patrons to call for a change in leadership to restore the quality and service they once enjoyed.
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What lillyanna deluccia dislikes about Dunkin':
The girl at the drive-thru was quite rude and talked about me while I was clearly within earshot. She seemed unable to distinguish between a "matcha" and a "latte." View all feedback.
I had an awful experience at this restaurant. It all started when I got into an argument with the manager and one of her staff members, who messed up my coffee order. When I tried to ask who could remake my drink, everyone just stared at me. Finally, the manager responded, but when I attempted to explain how I wanted my coffee, she kept interrupting me. At one point, she told me to take my coffee order elsewhere in front of everyone. I won't be coming back until there's new management; there are no friendly faces at this location whatsoever.
The girl at the drive-thru was quite rude and talked about me while I was clearly within earshot. She seemed unable to distinguish between a "matcha" and a "latte."
I waited over 10 minutes for a coffee that one old woman was making and looked like no one wanted to help her. There was a young man making food and looked to be quite slow. I placed a mobile order and it wasn’t ready just one simple coffee! Unbelievable. Spoke to the manager and just seemed rude and didn’t want to hear me out. Would never visit this location again! Every time I come to pick up my mobile it’s always that one older woman in the front alone it seems like too much for one person at times….
I have to say I used to be able to go here and get my coffee getting it right but now I go and it’s always my coffees wrong and then the person behind the counter is arguing with you about the coffee when I said it’s not the right coffee it was black with no cream in it and it did not taste right I don’t know who’s running the place there but coffee is not great and the food hasn’t been great as well please get someone new in there to work the service is very terrible
Full Menu
New Year, New You
Handcrafted Espresso
Cozy Comforts
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This restaurant offers
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