Wendy's - Covington
Wendy's
Menu
The menu of Wendy's from Covington includes 135 dishes. On average the dishes or drinks on the menu cost approximately $5.2. You can view the categories on the menu below.
A Wendy's branch is experiencing significant customer dissatisfaction due to unprofessional management and poor service. Reviews indicate a troubling atmosphere, with reports of rude interactions between staff and customers, particularly during late-night shifts. Delays in food orders, unclean dining areas, and incorrect orders have compounded frustrations. Concerns about management practices, including treatment of underage employees, further exacerbate the negative experience. The restaurant’s failure to uphold standards has left many patrons questioning its operations, prompting calls for immediate improvements in both staff training and overall customer service. A popular brand now faces a pressing need for reform.
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Was Megan “Crazygirl” K at Wendy's a mag?
The cashier was unfriendly, and I noticed that no one was wearing hair nets. Additionally, the woman assembling the burgers left her station to do something else without changing her gloves. To be honest, I don’t plan on returning. View all feedback.
What CANJALA MARIE dislikes about Wendy's:
This restaurant is terrible. The general manager is very rude and disrespectful but seems to avoid any accountability for her actions. She treats her employees poorly, often speaking to them inappropriately and expecting other staff members to do her dirty work. I have concerns about underage school children being allowed to close the store with parental consent, and I plan to report this issue as well. She also tend... View all feedback.
This restaurant is terrible. The general manager is very rude and disrespectful but seems to avoid any accountability for her actions. She treats her employees poorly, often speaking to them inappropriately and expecting other staff members to do her dirty work. I have concerns about underage school children being allowed to close the store with parental consent, and I plan to report this issue as well. She also tends to pick on these underage workers, which I find completely unacceptable. There is a serious lack of management skills here—who thought it was a good idea to hire her? I need to speak with the area manager as soon as possible, as I have a lot of concerns to discuss.
I usually encounter rude employees late at night at this Wendy's location. The food is rarely ready, which is surprising for a fast food restaurant. As a DoorDash driver, my recent visit was particularly challenging and underscored several areas that need improvement. Despite the reputable brand and generally good quality, the wait for order pickup was much longer than expected—around 15 minutes. This delay not only disrupted my delivery schedule but also affected my efficiency and earnings for that hour. Moreover, my interaction with the staff left much to be desired. While I understand that everyone can have off days, being overlooked and receiving poor communication falls short of the customer service standards we expect from Wendy's. This added unnecessary complications to the delivery process. I believe in providing constructive feedback and hope this review prompts Wendy's to enhance its operations and improve staff training, particularly in how they interact with delivery drivers. A culture of mutual respect and understanding could significantly enhance the experience for all involved—employees, drivers, and ultimately, the customers. I look forward to seeing some positive changes and potentially updating my review after a more favorable experience in the future.
The cashier was unfriendly, and I noticed that no one was wearing hair nets. Additionally, the woman assembling the burgers left her station to do something else without changing her gloves. To be honest, I don’t plan on returning.
Menu
Fries & Sides
$11.9Popular Items
$8.7Signature Burgers
Combos
Breakfast Combos
More information
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