Captain D's - Clanton
Menu
A complete menu of Captain D's from Clanton featuring all 8 dishes and drinks can be found here on the menu.
Captain D's has drawn mixed reviews, showcasing a spectrum of experiences from diners. While some lament overcooked shrimp, incorrect orders, and slow service, others praise the exceptional management and attentive staff, particularly highlighting employees like Sherree and Trinity for their professionalism. Despite inconsistent food quality, patrons appreciate the affordable seafood options in the Chilton County area. Issues such as limited drive-thru availability also surface, but the restaurant has its defenders, touting delicious meals and welcoming service. Overall, Captain D's appears to be a hit or miss, creating a dining experience highly influenced by staff performance and operational efficiency.
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Was Gray Alexandra at Captain D's a mag?
If you are in the Chilton County area and are looking for some seafood at a very reasonable price, then this is the restaurant for you. Actually, I don't think there are any other seafood restaurants around anyway. This is definitely one of the best Captain D's locations I have ever visited. The employees get my order correct every single time. They are always very polite and helpful. The manager is great. I recommen... View all feedback.
What stan smith dislikes about Captain D's:
Arrived at 10:30 was told by a manager that you can only order take out because they were short staffed. We said we are going out. Then black cashier who I ordered a family meal from turned and went into the kitchen . We waited about a minute she did not come back so. We left. Terrible customer service,!!! You lost over a $40 order. I was in the fast food business for over 40 years and if I had seen this type of rude... View all feedback.
Outstanding service, incredibly friendly staff, and always delicious food!
Sherree is a true asset to this establishment. She is genuine and highly professional. When we encountered an issue with our meal, Sherree promptly resolved it. As we sat waiting for our food, it was clear that she is the one who truly manages this place. She was also incredibly attentive and kind to all the other customers, ensuring everyone was well taken care of. Don’t let her go; she’s a gem!
We visited this Captain D's on February 10, 2022, as we were heading north on I-65. I want to commend both the staff and the franchise for providing an exceptional experience. From the moment we arrived until we left, the service was incredibly professional. Everything we ordered was fantastic, and I would rate the food and cleanliness as a solid 99 out of 100! Thank you once again for such a wonderful visit.
Absolutely unacceptable management. CHECK your food before your leave the drive through. Us plus 4 other cars waited 30 minutes on our order and everyone’s was swapped up and messed up by the time they finally gave food out. Drinks watered down and pointless by the time you get food. Inside of the restaurant was also filled with upset customers.
I order from Captain Ds often in Clanton, AL. Tonight I ordered online for the first time, because they do not take your order by phone any longer. Among my order were two fish and shrimp dinners, and only when I got home did I realize that there was no shrimp. So I called, and the employee that answered ask me to make a 17 mile round trip to bring in my paper receipt. I ordered and paid online! This should have been resolved over the phone, especially for the prices we have to pay for take out now!
Full Menu
Side Dishes
Fish Dishes
Seafood
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