Chick-fil-a - Charlotte

What Shawn Smith likes about Chick-fil-a:
I believe all chick-fil-A locations deserve 5 star reviews. Case closed! Their customer service at this location is mind blowing. The staff are well trained. My order have never been incorrect. My food is always warm. I've traveled all over the country and never been to a Chick-fil-A that had poor customer service. The spirit of excellence and the staff that they hire makes it almost impossible to give them a poor re... View all feedback.

What DL Rowe doesn't like about Chick-fil-a:
Disappointed every time I come here. They pay no attention to detail and something is always missing a straw, napkins, etc. I ordered breakfast and a cup of water. The team member brought the food, no napkins and no drink. I mentioned the water I ordered to him and he replied, “They’re working on it.” I never did get the water, I just choked down the food and left. View all feedback.