Chipotle Mexican Grill - Burke
Chipotle Mexican Grill
Description
Discover the vibrant flavors of Chipotle Mexican Grill in Burke, VA, a popular destination for Mexican cuisine with a solid average rating of 3.5 stars. Open daily from 10:45 AM to 10:00 PM, you can savor your favorite dishes either in-store or enjoy the convenience of delivery through Uber Eats or DoorDash. The menu offers a variety of options, including gluten-free choices to cater to different dietary needs. Reach out to us at (703) 250-2537 to inquire about wait times or to reserve a table. Whether you’re a regular or a first-time visitor, we invite you to share your favorite dish with us through a review!.
Images
Feedback
While the Chipotle location attracts frequent visitors, it struggles with consistency in service and food quality. Patrons highlight disappointments such as small protein portions, frequent order inaccuracies, and undercooked rice. Despite these challenges, some diners appreciate the friendly staff and the cleanliness of the restaurant. Unique insights suggest that kindness towards staff may lead to better portion sizes. Catering events have received positive feedback, showcasing the restaurant's potential. Overall, while the experience may vary, dedicated customers recommend a visit while remaining cautious about ordering during peak hours or expectations of ideal service.
I placed an order and was waiting to pick it up for over half an hour. They offered me a burrito since they were out of bowls, but I’m gluten-free and can’t eat burritos. They also didn’t have the carnitas I ordered. When I asked to cancel my order, they told me they couldn’t do it and that I had to handle it online. I spent a significant amount of time trying to sort it out online, including chatting with a bot, but I still haven’t received my refund. I won't be eating at Chipotle again.
Everything would have been great if it weren't for the overwhelming amount of sour cream on my chicken dish. That's my only issue. I'm confident that the rest of the meal...
I’m rating Chipotle with three stars because the restaurant was clean and the two young men working there today were exceptional. Jordan, in particular, was very kind and friendly. However, I couldn’t help but notice that the manager was quite harsh with him and another employee, who had blond hair. The manager spoke to them in a very unprofessional and rude way, especially in front of customers. It made me feel sorry for the staff, which is why I felt compelled to write this review. We should remember that starting a new job can be challenging; it takes time to become coordinated and organized. Patience is essential for both customers and managers.
This is easily the worst Chipotle I've ever been to. It feels like they intentionally give you smaller portion sizes, which is really frustrating! I always try to be polite because I know how tough it can be to work in the food industry, but even my politeness didn’t make a difference here. The tiny portion of meat they served was ridiculous. After seeing other reviews, it looks like this location has the same issues with many customers. I won’t be coming back to this one.
This Chipotle location is incredibly disappointing. Each time I order, I hold out hope that it will be better, but I’m always let down. My burrito was meant to include beans, corn, and steak, but halfway through, all I encountered were mouthfuls of undercooked rice, sour cream, cheese, and tomato. I'm finished giving them more chances or my money. Save yours and don’t bother with this place.
Menu
Lifestyle Bowls
Vegetarian Salad BowlSupergreens Lettuce Blend; Brown Rice; Black Beans; Fajita Veggies; Fresh Tomato Salsa; & Guacamole
$12.4Whole30 Salad BowlNEW Garlic Guajillo Steak; Supergreens Lettuce Blend; Fajita Veggies; Fresh Tomato Salsa & Guacamole
$20.8Paleo Salad BowlSupergreens Lettuce Blend; Chicken; Fajita Veggies; Tomatillo‐Green Chili Salsa & Guacamole
$16.2Drink
Side Dishes
Chips Tomatillo-Red Chili Salsa$3.3