Five Guys - Brooklyn
Five Guys
Menu
Here you will find the menu of Five Guys in Brooklyn. At the moment, there are 15 dishes and drinks on the menu.
Five Guys in Brooklyn, NY, is a popular American eatery known for its delicious burgers and fries, boasting an average rating of 3.8 stars. This week, you can visit us from 11:00 AM to 10:00 PM. Whether you're enjoying a casual meal for two or celebrating with friends, feel free to call ahead at (347) 673-0368 to reserve your table. Prefer to enjoy our mouthwatering dishes at home? Order conveniently through Uber Eats or DoorDash. If you're looking for similar dining options, consider exploring Chipotle Mexican Grill or Starbucks. We’d love to hear about your experience, so don't forget to leave a review!.
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Five Guys has garnered a mixed reputation, with experiences oscillating between delightful and disappointing. While many patrons rave about the generous portions of fries and the quality of burgers, others report issues with incorrect orders and inconsistent preparation. Customer service can be hit or miss; though some staff members are praised for their professionalism and problem-solving capabilities, others have been described as rude and unhelpful. Despite the higher prices, when executed well, the food satisfies cravings. Overall, the atmosphere is comfortable and parking is plentiful, making this spot a potentially enjoyable, if unpredictable, dining destination.
Great place to grab a quick bite to eat with the family. Very clean establishment, and the staff often sing and welcome their customers. Always a good time.
Have gotten food from this location a few times already. My experience with the food and the staff has been excellent. Generous portions on the fries and condiments on the burger. The staff is polite and professional. No complaints, will continue to orderfrom here.
I have been to this 5 guys 3 times each time they did not make my order correctly, and their customer service was absolutely terrible, the staff was rude and disrespectful. I do not recommend you go here.
I placed an online order with Five Guys, specifying the pickup time, and when I arrived, my food was ready and fresh. The menu offers great options that are always satisfying.
My experience started off poorly, but the outstanding managers quickly resolved the issue. I placed my first delivery order through the Five Guys app around 5 PM. By 6 PM, I called the store to check on my order and was informed it had been sitting there for 30 minutes, waiting to be picked up. My brother went to pick it up, but the fries were undercooked, and the milkshake was missing. I called the store and spoke with a manager who was very apologetic, explaining that this happened while training new staff. He offered to fix my order, although I needed to pick it up again. Meanwhile, I filed a complaint on the app, and another manager called me within minutes. He was also very apologetic, asked for my order number, contacted the store to remake my entire order, and provided a gift card for the inconvenience. I truly appreciate the exceptional customer service. Thank you, Rigo!
Full Menu
Side Dishes
Burger
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