Closed - Brazil
Closed
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A comprehensive menu of Closed from Brazil featuring all 3 dishes and drinks can be found here on the menu.
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Was Gary Kramer at Closed a mag?
We had a lovely experience during our first visit here. We attended a birthday party for our granddaughter, and all the kids had a great time playing in the pool. Afterward, we enjoyed some pizza and cake. I would definitely recommend this place! View all feedback.
What Austin Vansickle dislikes about Closed:
I'm not sure how you have received any good reviews. We reserved a birthday party weeks in advance, but just a week before my daughter and niece's celebration, your pipes froze, causing the pool to shut down. While I understand this situation is beyond your control, the lack of communication was unacceptable. The entire party arrived without any notice that you were closed, and we were simply told, "Oh, we forgot to... View all feedback.
My mom said that we had so much fun we went on the waterslide that was my 8th birthday it was 3 days ago
I just spent the evening consoling my 3yr old after having her birthday party cancelled without notice! We booked her and her cousin’s party a month in advance, showed up with about 25 people behind us, to the doors locked and a closed sign. I called the owner and her response was that she forgot about our party and had to cancel. Not once did she offer to reschedule, just that she doesn’t normally do parties during the week so it slipped her mind. Almost as if it was our fault... All the while, my daughter is bawling in the backseat. She had been so excited all day, talking about swimming with her cousins for her birthday. After such a long and crummy year that we spent mostly cooped up at home and away from our family, this was the first real gathering we planned and were so excited to feel somewhat normal again.On top of all this, I had spent a large chunk of money on bathing suits, towels, and swim toys for the entire family, so while I hope to see a refund of my deposit soon, I can’t get that money back.It’s been heartbreaking trying to explain to a 3yr old all night why she didn’t get a birthday party. I hope whoever the owner is seriously reconsiders how she does business and learns that children don’t understand things like this, they’re just crushed.
My son had his Birthday here. The staff was very friendly and attentive. Facility was clean. The pool was warm and the kids really enjoyed themselves.
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