Dixie Lee - Bathurst

Very friendly staff but that’s about it. Ordered a small regular poutine to take home and when I opened it I was surprised on how little it was for an almost $9... read more Very friendly staff but that’s about it. Ordered a small regular poutine to take home and when I opened it I was surprised on how little it was for an almost $9 poutine. Sad because it tasted really good but the lack of product does not equal to the price. Like what the heck. Very disappointed. Don’t think I can bring myself to go back again. Too expensive. Geez.

Regular small poutine about $9. Was tasty. Could use more gravy and cheese. Great service. Came out fast and hot and very tasty. They have a vip poutine card. G... read more Regular small poutine about $9. Was tasty. Could use more gravy and cheese. Great service. Came out fast and hot and very tasty. They have a vip poutine card. Get it stamped 5 times and you get a free poutine. Cool. ?

Orderred chicken poutine extra cheese, this is what was sent by door dash, when I called the restaurant they said they are not responsable that its door dash th... read more Orderred chicken poutine extra cheese, this is what was sent by door dash, when I called the restaurant they said they are not responsable that its door dash that takes the complaints. Well even if door dash takes the complaints its not their responsability to make the order right its the restaurants responsibily to make the order like the customer orderred and not have to wait another hour for the another one. I would be ashamed of charging so much money for food and not do what the customer orderred. STOP BLAMING OTHERS FOR YOUR MISTAKES AND THIS IS NOT THE FIRST TIME IT HAPPENDS. I THINK ITS TIME THAT DIXIE LEE IN BATHURST TAKES RESPONSIBILITY FOR THEIR MISTAKES AND START TAKEN AND MAKING THEIR ORDERS RIGHT, BEFORE YOU LOOSE YOUR CUSTOMERS, DONT FORGET THAT ITS BECAUSE OF YOUR CUSTOMERS THAT YOU CAN RUN A BUSINESS WITH NO CUSTOMERS THERE IS NO BUSINESS.

The salads were excellent, and the staff was friendly, but the chicken was a disappointment. It was undercooked, the batter was soggy and dripping, so we had to... read more The salads were excellent, and the staff was friendly, but the chicken was a disappointment. It was undercooked, the batter was soggy and dripping, so we had to air-fry it when we got home. After 10 minutes in the air fryer, it tasted like I remember Dixie Lee used to taste. One of us ate it as it was and ended up getting really sick. The poutine sauce was incredibly salty; we had to add a lot of ketchup just to make it edible. I've tried five different Dixie Lee locations in my life, and this was definitely the worst experience I've had.

UPDATE: The fish served here is NOT haddock as described. According to the chef, they are serving cheap “paddock” instead. This is unacceptable! The fish was ra... read more UPDATE: The fish served here is NOT haddock as described. According to the chef, they are serving cheap “paddock” instead. This is unacceptable! The fish was raw. Even after we complained, the replacement order was still undercooked. The woman at the front of house, who was incredibly friendly and provided excellent customer service, immediately refunded our meal. She even offered to refund the entire order, but since the fries and drinks were good, we decided to pay for those.