Chipotle Mexican Grill - Austin

Mexican, Delivery, Vegan

East Stassney Lane 610, 78745 Austin, US

Dishes: 20

+15127070969

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You can call the restaurant via +15127070969

Chipotle Mexican Grill

★ 3.9 / 5 (2058 reviews)

Dining at the local Chipotle evokes a spectrum of experiences that highlight inconsistencies in service and food quality. Many patrons rave about the great taste, particularly the steak bowl, and commend certain staff members for their exceptional service. However, frustrations abound regarding order accuracy and long wait times. Reports of cleanliness issues and catering miscommunications add to the dissatisfaction. While some find the drive worthwhile for high-quality food, others advise caution, citing poor customer service and chaotic environments. Ultimately, this location showcases both charming and challenging aspects, leaving diners with varied impressions.

Last update: 17.01.2026 from: Charlie

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★ 3.9 / 5 from 2058 reviews

Was J at Chipotle Mexican Grill a mag?
I arrived to pick up my mobile order, only to realize I had mistakenly placed it at the wrong location. Kevin, overhearing my conversation with the cashier as I tried to sort things out, stepped in to help. The way he handled the situation was outstanding; I was truly impressed by his kindness and willingness to rectify my mistake. I genuinely can’t thank this team enough for their assistance. View all feedback.

What Mauricio Koelpin dislikes about Chipotle Mexican Grill:
I don't live close to a Chipotle, so I was excited to grab some while I was in town. I placed my order ahead of time, but when I arrived, the staff member handed me my bag without making eye contact or saying anything, which felt a bit rude. Once I got back to my hotel to eat, I realized my order was missing the chips I had requested. I thought about returning to the restaurant, but the traffic was a nightmare, so I... View all feedback.