KFC - Appleton
Menu
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Frequent customers report significant frustrations at this KFC location, citing poor service and locked doors that hamper order pickups. Food quality has noticeably declined, with complaints of overcooked chicken, small portions, and inconsistent pricing. Management appears unresponsive, often deflecting concerns and showing hostility toward dissatisfied patrons. Additionally, some diners experienced what they perceived as discriminatory treatment, contributing to a tense and unpleasant atmosphere. Overall, patrons express disappointment with the declining standards, poor customer care, and uncomfortable environment, which have collectively marred their dining experience and deterred repeat visits.
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What User dislikes about KFC:
I've tried to pick up DoorDash deliveries from this restaurant several times, but it's been frustrating. No one answers at the drive-thru, and the doors are always locked. When you finally manage to speak to someone, they just direct you to the drive-thru again. View all feedback.
I ordered extra crispy white meat but received dark meat from the original recipe instead. When I called the restaurant for clarification, no one answered.
It appears that they misrepresent their hours. After driving 20 minutes, I arrived only to find the restaurant CLOSED! They really need to sort this out.
Good is usually great this time not so much chicken was mainly bones very little meat on the bones, prices on dice thru menu did not match what came up on the register, brought it to the managers attention he just said it was someone else's responsibility and that several others had complained about the same thing. Even the biscuits were smaller than usual. Very disappointing this time.
So, what was so wrong about this KFC? The people at this drive through were intentionally taking longer (affirmed through use of their own affirmative facial expressions (demonstrating contempt and intentional exhibition of spite when spite was not an expected nor anticipated value of the equation (on my part because I was a white person. White people discrimination.And, whenever I kept looking at them as if it was no big deal. As if what they were doing to me was optimistically unintentional. As if what they were doing to me was acceptable and not a big deal. As if the consequences that may/might occur (that they were intentionally imposing/wishing to impose upon me would effect me, wouldn't necessarily affect me so much.These people intentionally made sure I was aware that they were purposefully making the order take longer because I was a white person: willful discrimination based on categorical racism. When both the intent for their own malicious intention were repeatedly denied and gently dismissed/brushed off (in and for the respect of these restaurant workers (and their sake of work .So, whether what they were doing was ethical is up for debate. But, it certainly didn't feel like it big-picture wise.Perhaps from their perspective.But the interpersonal-discourse indicated passive-aggressiveness and hostility.For the sake of all these interconnected interpersonal communication relationships and intertwines, I have to say I was disgruntled after finishing my time here. Saddened, depressed, worried, concerned, afraid, and nervous.
They forgot my chicken nuggets. And the 4 piece was over cooked. Manager told me they needed to change the oil. I ask for the owners number. He refused so I left. He yelled at me to **** off. I backed up and we had a few choice words. Then 2 guys drinking in the parking lot started to yell at me too. So I will never go back to this place.
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