Four Seasons - Canterbury

Unfortunately not overly impressed with this visit, food was good but order was wrong on a couple of dishes when rung up it took two visits to correct and customer service not the best, the guy taking order was right and I was wrong!! This has happened a couple of times now recently

I have ordered from Four Seasons multiple times while in Whitstable, but this time the delivery took well over an hour. Their website promises delivery within 45 minutes, which is acceptable. However, after an additional 25 minutes and two phone calls, my order still had not arrived, which was very frustrating. I informed them that I no longer wanted my order due to the delay, but was told that I would receive £5 off from the driver. Unfortunately, the £5 was not refunded and it seemed like a tactic to get me off the phone. I was disappointed by their poor attitude and will not be ordering from them again.

If you advertise free spring rolls over a certain amount then it might be a good idea to provide them…. Food was ok

Since moving to Whitstable, I have been disappointed with the quality of food from the nearby takeaways. However, my recent experience was a pleasant surprise. The food was fresh, hot, well-prepared, and the portions were generous. Overall, it was a great dining experience.

We found the guy who served us very friendly and chatty. The menu is quite extensive and our order from a walk in was completed in less than 15 minutes. All dishes were excellent. Capital spare ribs, shredded beef... fantastic. The sweet and sour king prawns were massive and tasty. I really enjoyed the chicken chop suey really nice, if strangely pink certainly lots of chicken. The special fried rice also very tasty and filling. Highly recommended!