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Contribute Feedback What User likes about Popeyes Louisiana Kitchen:
The staff seemed to be understaffed and likely overworked. The service manager was very friendly, and the woman at the window was quite pleasant as well. Although they were a bit slow, it was clear they were operating with limited personnel. The general manager or district manager really needs to provide them with some much-needed assistance. We enjoyed our meal, but the apple cakes were missing the outer cinnamon su... View all feedback.
What User doesn't like about Popeyes Louisiana Kitchen:
I ordered the three-piece chicken tender dinner, which came with three tenders, fries, a onion ring, and a drink for about $8. The chicken tasted pretty good, but the shape of the tenders was quite odd. As for the onion ring, I wasn’t impressed with just one crunchy ring. I ended up throwing it out of the window as soon as I opened the box because it looked unappetizing and was not completely intact. I placed my orde... View all feedback.
If your lobby can’t be open then my wallet stays closed. Wild wing cafe is right next door with open inside seating.
My husband and I went through the drive through on 7/3/22 4:00pm. We were greeted with.GO AHEAD WITH YOUR ORDER! As my husband requested the 5pc for 6.99 the workers microphone didn 't have the best reception which caused my husband to ask the worker to repeat herself. Which she did with an attitude. We only have legs and thighs . Then, we were rudely asked to pull around! Instead we drove off letting the associate working the drive thru know she was rude! This has happened several times, but I 'm fed up with these unprofessional people. We don 't deserve the unprofessional service! If you all don 't want to work stay home!
This review is regarding the manager on duty on July 2, 2022 at approximately 4 PM in the afternoon. The managers drive-through window customer service was lackluster. She continued to tell me that I ordered shrimp when my mobile order clearly stated that I ordered a five piece chicken dinner. She was just very rude. She handed my food out the window without even looking at me or addressing me. I just let her hang the food out the window until she looked up to acknowledge that she was putting the food in my hand. This location was amazing initially when he first came to Lovejoy; however over time the food has not been the best nor the customer service .
The only reason I put 1 star is because I had to! I went through drive thru and and sm1 said that I could order so I gave them my order and nobody said anything.for a long while so I said hello like 2 or 3 times after long pause after each hello..I thought it was a joke or something so I pulled to window and a girl looked at me snd said I didn't give her time to answer me back she was in the bathroom. Well for one she's wrong and I told her and she proceeded to be rude unprofessional and so was the owner. We've been there 30 minutes b4 they close and they'r out if everything.. These people are completely unprofessional and nasty
Can't ever hear the ladies until they are mad at you because they won't speak up. Never coming back very unpleasant experience. lady at window basically threw our food at my husband and slammed the window didn't ask if we needed anything y'all need to Work on your attitudes. Also just realized because y'all were so quick to throw food at us and slam the window y'all forgot the mashed potatoes I PAID for. Don't eat heat they scam you
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