Waitrose Cafe - Breckland

The staff at the restaurant were friendly and attentive. The cooked breakfast was delicious, not greasy and cooked to perfection. However, I was surprised to fi... read more The staff at the restaurant were friendly and attentive. The cooked breakfast was delicious, not greasy and cooked to perfection. However, I was surprised to find that they did not have decaf coffee available. It seems like they could easily stock it from the store. Additionally, there was no gluten-free bread or toast offered. The atmosphere at the cafe always feels a bit cold and uninspiring, which is disappointing.

I went to the restaurant for breakfast on Sunday, August 10th, 2023. We were served by Steph and her team. The service was excellent and the food was of good qu... read more I went to the restaurant for breakfast on Sunday, August 10th, 2023. We were served by Steph and her team. The service was excellent and the food was of good quality. Despite the cafe being very busy, the level of service was exceptional. Steph had excellent communication skills and was friendly, engaging, and accommodating. She is a valuable asset to the company and a great role model for all Waitrose employees. Congratulations to Steph and the team at Swaffham for a job well done.

We frequently go to this café for breakfast and lunch. It offers great value for money and the quality of the food is excellent. The service is always friendly,... read more We frequently go to this café for breakfast and lunch. It offers great value for money and the quality of the food is excellent. The service is always friendly, with polite, chatty, and helpful staff.

Ok so there is no hiding that this is a supermarket cafe, but it is a very good one. The staff are helpful and friendly only losing a circle on the queue that c... read more Ok so there is no hiding that this is a supermarket cafe, but it is a very good one. The staff are helpful and friendly only losing a circle on the queue that can form. The food is much better than you would expect from a supermarket cafe and the children's menu is inventive. There are quick snacks, tasty cakes, great breakfasts and at a sensible price.

We stopped in for a drink after shopping, and found the cafe busy, a bit noisy, but clean. There are a few tables with comfy chairs, but most are of the school... read more We stopped in for a drink after shopping, and found the cafe busy, a bit noisy, but clean. There are a few tables with comfy chairs, but most are of the school canteen variety, giving it a bit of an institutional feel. The overall atmosphere therefore was rather average.The offerings at the counter were rather limited, I felt, for a cafe in a leading grocery/superstore. There were no gluten-free offerings, and the breakfasts on offer were rather standard fare.The hot chocolate was rather good, and fairly rich, though the cream seemed processed and the marshmallows of the basic sort. Again, a little bit of a letdown, from one has come to expect from Waitrose.All in all an average, if convenient experience.