Kfc - Kingston upon Thames
Kfc
Menu
On this website, you will find the complete menu of Kfc from Kingston upon Thames. Currently, there are 5 menus and drinks available.
Situated at the corner of Brighton Road and Victoria Avenue, KFC Surbiton offers an underwhelming experience marred by poor food quality and service. Reviews highlight a dismal atmosphere, with cleanliness concerns evident from the delivery area. Patrons consistently report incorrect orders, cold and soggy fries, and subpar chicken, leading many to question the restaurant's commitment to quality. Complaints about malfunctioning payment systems and unhelpful staff add to frustrations. Despite its popularity, customers express a desire to explore better options, feeling that this branch falls short of even average expectations in today’s fast-food landscape.
Images
Feedback
Was User at Kfc a mag?
I ordered 10 mini fillet pieces and 4 hot wings by midday. Within 20 minutes, they arrived boiled to perfection. I've had mixed experiences at this location in the past, but today they really nailed it. Everything was cooked perfectly, and the food was at the right temperature when it arrived at my door. I was very impressed. Thank you, Surbiton KFC team! View all feedback.
What Shiva M dislikes about Kfc:
This restaurant is now awful, it's a shame because it used to be good! The staff don't seem to know what they're doing. They messed up my order the last two times and didn't even apologize; instead they argued with me. Unfortunately, I decided to give them another chance tonight when my husband ordered a chicken burger. Once again, I was very disappointed with a cold, rubbery burger and a disgusting warm, flat Pepsi... View all feedback.
This restaurant is declining in quality. The chips are shrinking, the chicken portions are getting smaller, and even the hot wings are decreasing in size. The only thing that seems to be increasing is the price. The customer service is also lacking. I would recommend trying Popeyes instead, as they have great food.
Awful experience! I have never left such a negative review before! Tried calling but no answer. Don't waste your money ordering from here! Received 2xTango instead of Pepsi Max, but at least they got the 7up Free correct. However, there were missing items like fries, mini fillet, corn on the cob, and a wrap. Didn't finish the Zinger as the chicken was awful.
I was appalled at the quality of my food, I had a zinger burger so dry and stale then when I checked the date on the beans it was past its sell by date. Tried calling numerous times to complain but no answer.
Lovely staff but I noticed the person at the back that makes the food..does not wear gloves. Watched them open stuff, then put cheese on my wrap with the same hands. Whilst also on the phone. Again lovely staff no problem with them. It’s clean inside toobut watching food being touched with no gloves? NO. Service: Takeaway Meal type: Lunch Price per person: £1–10 Food: 3 Service: 5 Atmosphere: 3
Went in on foot as a normal customer. They prioritise uber and Deliveroo orders over everything. Don’t acknowledge or speak to you unless you kick up a fuss. Service was dreadfully slow. Need a serious upgrade. Service: Dine in Meal type: Dinner Price per person: £20–30 Food: 1 Service: 1 Atmosphere: 1
Full Menu
Vegan Dishes
Chicken
Chicken Wings
Restaurant Category
Starters & Salads
More information
Suggested nearby restaurants.
★ 4.8 / 5 (6043 reviews)Indian Asian Contemporary Street FoodSaffron Summer
Hook Road 7, KT9 1DR Kingston upon Thames, GB
"Service: 5 stars. Atmosphere: 5 stars."
★ 4.4 / 5 (4077 reviews)Asiatic Indian Indian ChickenRoz Ana
4 - 8 Kingston Hill Kingston upon Thames, Greater London KT2 7NH, KT2 6BX, United Kingdom
"Superb food and service, as always."
★ 4.4 / 5 (1141 reviews)Breakfast Coffee CafeKing Cafe
196 Kingston Road, Kingston upon Thames, United Kingdom
"Massive breakfast, tasty,good service off the guys."
