Tim Hortons - Steinbach

Everything about this place is awful. They never ever have the food you 're looking for. Not even their promotional donuts. The drive thru backs out to the stre... read more Everything about this place is awful. They never ever have the food you 're looking for. Not even their promotional donuts. The drive thru backs out to the street 100% of the time. This isnt due to their speed, its because its a horrible location. theyare a little slow, this is mostly due to poor management of staff resources though. A little more on that last point. The drivethru has two lanes, but only one operator, i guess this is to alleviate the whole backing out on the road and one storeinconveniencing an entire town. Why not take advantage though, get another head set going and push some volume sales. The otherproblem, and people arnt going to like this in 2022, but its an honest critique. Steinbach is home to about 8 different commonlanguages. (More than that but im grouping east indian in all as one for the sake of the review. English, french, german, lowgerman, Ukranian, russian, tagalog, and east indian. The one common language everyone speaks is english. It would make sense toput the person with the Canadian accent that ALLLLLL these different cultures should be able to understand the easiest. On theheadset. For the sake of the radio operator too, as much as i have a hard time hearing and understanding them, they have thesame difficulty as i do. Then come around the corner and the little canadian girl goes have a nice day why is that her onlyline? Get her on the headset so everyone. Can move through this process faster. Anyways, id avoid any tims in Steinbach becausethey all have the same problems, but this one is the worst culprit and consistent with the issues.

Worst experience ever. Went to this Tims with my mobile order. I was told the chocolate croissant is out of stock so I replaced it with a different item. Next,... read more Worst experience ever. Went to this Tims with my mobile order. I was told the chocolate croissant is out of stock so I replaced it with a different item. Next, after 5 mins waiting I was told there is a wait for 3 mins for eggs, no problem I waited, butafter 5 more mins, I was told that they are out of croissants which I ordered with egg cheese on a croissant. This isridiculous and frustrating. I am not going to this Tims's location ever again. This out-of-stock in most of their menu items(especially food items) is very regular and to add to this they are very very slow with the front counter customers. 95% of thetime, I did not get my complete order without replacement items or no replacement options. If you are out of something pleaselet the customers know upfront, don't make them wait for the food, and later tell them that you are out of that item.

I decided to get an ice cap while walking the dog. So I came to to drive through because cuz I assume they wouldn't want a dog inside the building. But they ref... read more I decided to get an ice cap while walking the dog. So I came to to drive through because cuz I assume they wouldn't want a dog inside the building. But they refused service me and told me to go inside even though I told them that I can't leave my dogalone outside and what building in Canada allows a not service dog inside.

Terrible visit. Went through drive thru at 11:50am. Ordered a framer sausage wrap, and everything croissant sandwich. Drove home and they gave us a bagel BLT sa... read more Terrible visit. Went through drive thru at 11:50am. Ordered a framer sausage wrap, and everything croissant sandwich. Drove home and they gave us a bagel BLT sandwich and a chicken sandwich where they added sausage. So disgusting, waited 10 minutes for my food and they couldn’t give us the correct order. Ordered a steeped tea and the grinds were poured in it. Bags and drinks were sloppy; covered in sauce. Management needs to review the quality of the food, as it is non existent now. Went to another location way better quality and they got our order correct.

I told them no meat in my muffin still it had full meat in it which I dont eat due to my faith. Worst experience, as per staff, no manager available at store. A... read more I told them no meat in my muffin still it had full meat in it which I dont eat due to my faith. Worst experience, as per staff, no manager available at store. Avoid this store if you could. Service: Take out Meal type: Breakfast Price per person: CA$1–10