Springfield Charhouse

I was indecisive on the four star rating. My meal in house was very good. Service was very good. The food we ordered arrived in a reasonable amount of time. Din... read more I was indecisive on the four star rating. My meal in house was very good. Service was very good. The food we ordered arrived in a reasonable amount of time. Dinner was delicious. Now my to go order was not the same experience. No butter, no sour cream forthe baked potato. Ribs not at all impressive. Maybe next time?

Decided to try a new place this evening, huge mistake! We will never return! Other than our server being very friendly and attentive (even though we never got s... read more Decided to try a new place this evening, huge mistake! We will never return! Other than our server being very friendly and attentive (even though we never got straws for our drinks, maybe they were out). The food was beyond the worst food I have evergotten at any restaurant, especially one who?s name fools you into thinking they have good steaks/fish/burgers. We ordered onesteak and baked potato, one steak and shrimp with mashed potatoes and one burger and fries. The steaks were beaten so bad onlyto make them look larger, they were very, very dry and too difficult to cut/chew. If you enjoy leather, you may enjoy thesteaks! My husbands steak was half fat and he left still hungry after paying so much for the food! Spending that much money onfood that my dogs wouldn?t even eat is ridiculous. I could?ve gotten the same food at any other restaurant and it would?ve beencheaper and much better tasting! How this restaurant has any decent reviews baffles me!

Absolutely fantastic! Jeff was our waiter, and he was by far the best we've ever encountered at any restaurant. The food was amazing too! We will definitely be... read more Absolutely fantastic! Jeff was our waiter, and he was by far the best we've ever encountered at any restaurant. The food was amazing too! We will definitely be coming back.

The service was outstanding! The menu featured a diverse selection of food choices. Our dishes were cooked to perfection and seasoned beautifully. read more The service was outstanding! The menu featured a diverse selection of food choices. Our dishes were cooked to perfection and seasoned beautifully.

On Mother's Day, the hostess did not adhere to the first-come, first-served seating policy. Even though there were larger groups of 5 or more already waiting, s... read more On Mother's Day, the hostess did not adhere to the first-come, first-served seating policy. Even though there were larger groups of 5 or more already waiting, she seated smaller groups of 3 or fewer who arrived after us. The level of service provided by the hostess was quite disappointing.