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Contribute Feedback What D'Shaun Stephens likes about Papa Romano's Mr. Pita Of Southfield:
This'll be a review of appreciation and beyond customer service. I placed on order online and the store was closed for the day. When I arrived i naturally was disappointed because why would I be allowed to place the order if they were not available. As fortune would have it, the owner pulled up and I showed him my order and he apologized for the system allowing me to order. At first he offered a refund and then asked... View all feedback.
This'll be a review of appreciation and beyond customer service. I placed on order online and the store was closed for the day. When I arrived i naturally was disappointed because why would I be allowed to place the order if they were not available. As fortune would have it, the owner pulled up and I showed him my order and he apologized for the system allowing me to order. At first he offered a refund and then asked if I'd be willing to wait. He turned on his equipment and fulfilled my order. I was amazed as I was not expecting a refund offer today or the pizza and items I ordered. I thank you again for such above and beyond customer service, as he surely did not have to do this and by stroke of luck he pulled up when I did. Our family will remember this as our very own Christmas story.
Nice people but could work on a people skill more. Doing them more business than anyone in town from my Organization but not enough appreciation. Nice Food and the Price.
Not sure if they get their green peppers from an outside source but they are crisper, greener tastier than most other Papa Romano's restaurants.
This location always does a good job for me. Orders are correct and the food is hot when I pick it up.
Came on my lunch break great service