Wing Street - Snellville

For some reason, this location had a hard time getting the order right, regardless of how busy they are. Always have to wait at the store to get the correct order. Management needs to look at their process, lots of waste of customer time and resources of the franchise.

Negative Infinity stars after a 14 hour shift and ordered at 6:10pm for a 10:15pm individual sized FULL melt and boneless wing. I called three times each time phone was slammed on the reciver hanging up. I came a bit early even went to Walmart nearby to kill time. I got in the drive thru window around 9:40 asked if I could put my food in a bit early as I was already there. (I wasn't sure how long with traffic I'd be hence the reason for a letter order) The guy at the drive thru said no problem gave me a receipt and ticket. I realized the time he quoted me was like only 4 minutes sooner than my scheduled order. I said okay that was pointless but fine. I went back through drivethru the guy who took my order saw me yet took every person who walked in the door before me when he ca,e to the window he startled me I was nearly dozing off. I asked for ranch for the wings he said sure. He went and grabbed my order from the bottom of the warmer. then the other employee came around the corner they said a few words and laughed (this will make sense later) he handed me the order I asked for the ranch again (he forgot) he handed it to me. I drove home and realized my food wasn't even warm.I decided to just eat it I was so hungry open the box I have four wings and half a melt. I ordered a full (two half) melts and wings. I drove back parked at the drive thru and walked in so this time I wouldn't be ignored. I had a lady ask how she could helped explained everything with who I came to learn was the manager in earshot who was the person the employee was I now know veriifying my order so they knew it wasn't right and the first place and was hoping I would not notice. To make an already long story short I did not want to repeat what I just explained to the lady the manager continued to say he was trying to help walking away laughing with coworkers when at one point I literally told him how to handle his job as I worked for pizza hut I said the entire time he kept going back and forth asking me what I had after giving him the receipt and showing my order he could have already had my food made during this span of time only two people had been in and out. The day ended with me getting fresh food my correct order and the police being called. I wish people in this generation would have enough empathy to put themselves es in a persons shows no respect for my time and Im still talking to cooperate because I already didn't feel good and after sitting in the freezing store while I got a full blown cold. which defeated the purpose of drive thru and fujtiure order as I wasn't t feeling well. Don't worry about name ever coming back wouldn't do it if I were paid and the food was free.

If you like ghetto attitude this is the place for you. The true definition of a mind is a terrible thing to waste. Not even comfortable eating the food anymore.

Order was over an hour late. Tried to cancel, they refused to answer, left it at my door anyway even thought I told them not to come and deliver it and I had already left as I needed to eat and couldn't wait on them any longer. Called corporate to cancel and get refund. I was told the order was canceled, but it wasn't. Still charged for old, cold pizza I had to throw out because I sat on the porch. Never again.

Last time order I’ll give one but yesterday I give order good service