Burger King - Smyrna

Buy a 15 dollar meal and only get half a carton of fries . For one the burger wasn’t worth that and the fries were disrespectful. Horrible cheap establishment . Go elsewhere for that price people. I’m not even going to waste my time calling and complaining.

If you want more stars, stop making people pull up to the far corner of the building like you've got a third window when you don't. It lowers your metric for time customers spend at the window but it takes longer to actually get my food.

I had to wait in the parking lot for my food, but i didn’t even care because of the service. The guy at the window was courteous and friendly. He explained to me why I was waiting and that my food would be right out. And the lady who brought my food out was engaging and joking with me. They turned a negative experience into a positive one. I appreciate and respect that so much! Well done!

Bad service, there is a girl who can never place the order, and it takes a long time to do it, she sits there doing nothing and just looks at you, but she doesn't respond to bad service from her.

I used to go this location frequently, and I will not return. I found hair in my food, not once, but twice. I have experience in fast food, and know that it can happen from time to time; even when proper precautions are in place. However, I am absolutely disgusted after bringing this particular issue up with a manger at this location. I told her I have found hair twice now in my food. I explained to her that I don’t have the time to bring it back, as my lunch is only 30 minutes and I can’t afford to miss any extra time from my scheduled meal break. She then explained to me that “the dude in the back is bald and he don’t have no hair. I have dreadlocks, and my dreads don’t ever lose any hair, because they are dreads, it don’t make any sense of why you would find hair in your food. I can’t lose my hair because I have dreads and the dude back there is bald so that’s what it is.” I was DUMBFOUNDED at what I was being told. I know first hand, you are to be more professional than what was presented to me. I was flabbergasted that she insisted she “couldn’t lose hair because she has dreadlocks” as ANYONE can lose hair regardless of what hairstyle you have. I was completely disturbed by what I was being told. I have yet to return to this location. I cannot bring myself to go to an establishment where they refuse to wear hairnets/take proper sanitary precautions.