Dunkin' - Silver Spring

The location feels very revitalized and is mostly quiet, which is nice. I'm glad to see they are attracting more customers! However, their system for calling ou... read more The location feels very revitalized and is mostly quiet, which is nice. I'm glad to see they are attracting more customers! However, their system for calling out numbers is a bit confusing, especially since they use more than two numbers. It would be helpful if this were clarified on the receipt. Overall, it was a good experience.

Great Dunkin' location! I've visited multiple times and have always found it to be very organized, clean, and efficient with speedy service. read more Great Dunkin' location! I've visited multiple times and have always found it to be very organized, clean, and efficient with speedy service.

The staff is incredibly friendly! Every time I visit, they greet me with smiles and share jokes that always make me laugh (in a completely professional manner,... read more The staff is incredibly friendly! Every time I visit, they greet me with smiles and share jokes that always make me laugh (in a completely professional manner, of course!). Even when there's a line, they work efficiently and respectfully. This place definitely deserves five stars! One downside is that I wish they had a drive-thru. There's another Dunkin' Donuts nearby that's open 24 hours and also has a Baskin-Robbins (can we hear a cheer for late-night mint chocolate chip milkshakes?). Plus, it does have a drive-thru. Still, I can't give enough praise to the outstanding employees and the high level of customer service here, which truly makes the experience special!

I know people are loyal to their favorite coffee and it's usually that overpriced coffee shop that I don't call. For me, my darling Dunkin' is. It has a great t... read more I know people are loyal to their favorite coffee and it's usually that overpriced coffee shop that I don't call. For me, my darling Dunkin' is. It has a great taste, it is not so strong that it hurts my stomach, it is always fresh and very, very price-friendly!