Kfc - Plainfield

This location is great! The workers were very nice and respectful to myself and the the other customers. Everyone works very hard, they’re super efficient. The... read more This location is great! The workers were very nice and respectful to myself and the the other customers. Everyone works very hard, they’re super efficient. The store is kept very clean whoever manages this location does a great job and must have a great rapport with their staff. Keep up the great work, guys !!

Establishment is very clean and the staff is awesome. read more Establishment is very clean and the staff is awesome.

Service was friendly and satisfying.Vegetarian options: Corn, potatoes, green beans,Parking: Plenty of parkingWheelchair accessibility: No stairs to climb read more Service was friendly and satisfying.Vegetarian options: Corn, potatoes, green beans,Parking: Plenty of parkingWheelchair accessibility: No stairs to climb

Had a issue with my digital order 10 piece for $10.00, manager took care of it right away, helpful staff, chicken was hot, yum doo read more Had a issue with my digital order 10 piece for $10.00, manager took care of it right away, helpful staff, chicken was hot, yum doo

I placed an order on the app at 5:20am for a scheduled delivery later this evening for 4:30pm. After going to sleep at 5:30am (I'm a night owl), I woke up aroun... read more I placed an order on the app at 5:20am for a scheduled delivery later this evening for 4:30pm. After going to sleep at 5:30am (I'm a night owl), I woke up around noon to an email sent at 6:05am saying my order was cancelled. After calling the Customer Service number, I was informed to call the store to see what may have happened. I did, and the manager, Andrea, picked up. After going back and forth with her, and providing a Case Number, Andrea took it upon herself to figure things out. She was just as confused as I was. Andrea kept me posted as she got updates from the Customer Service agents. She was very polite and professional, doing whatever it took within her power to resolve a customer's complaint. Very good customer service from Andrea. Will definitely frequent this location more often.A good team is the result of good leadership, and, based on my experience today with Andrea, I have no doubt that this location has both good leadership and a good team.