Waitrose Cafe - Leeds

Cafe, British, Breakfast

Waitrose Cafe

Waitrose Cafe
3.8 / 5 (1643 reviews)

Description

The Waitrose Café offers a mix of stellar food quality and variable service experiences. Patrons consistently praise the helpful and courteous staff, as well as the café’s cleanliness and delightful coffee selections. The all-day breakfast option and baked goods, such as toasted tea cakes, are popular choices. However, numerous visitors report frustrations with slow service, long wait times, and occasional lapses in staff attentiveness, suggesting that while some employees excel in providing excellent service, others may become distracted. Overall, the café has great potential, but improvements in service efficiency could elevate the dining experience significantly.

Last update: 17.01.2026 from: Francis

Feedback

★ 3.8 / 5 from 1643 reviews
hxt22
29.12.2023

Food is obviously more expensive than it used to be and comes without garnishes now so you have to buy things to go with say the burger. They didn’t have the first choice 3 bean chilli. Service was very slow and it wasn’t very busy- 30 mins for 2 burgers. Disappointing- we used to love it before the pandemic.

gareth-a
29.12.2023

Visited waitrose cafe with the wife for a quick bite, half full as joined queue of 2. 10 mins later with grumbling in front on how long it was taking I was next but one. Another 6/8 mins and we ain't moved!! Text my good lady in restaurant to say we best give it a miss. I just can't understand how hard it is to serve a few people a tea and bun etc... No staff seemed to be rushing, nobody was making people welcome or informed and I received no feedback from instore after been told I would(e mailed). I had a deli for 15 yrs and its shocking to see how things are run. Worst experience in any cafe on not even getting served only gave 1 as had to.

sabey01
29.12.2023

Lisa and Helen are back in the cafe making the perfect drinks. Their lattes, flat whites and cappuccinos are the best I’ve ever had. Amazing service from them both as well.

francis-ridgeon
28.03.2025

Nice place to sit, but the full English was pretty underwhelming. Service: Dine in Meal type: Brunch Price per person: £1–10 Food: 3 Service: 5 Atmosphere: 3 Vegetarian options: The vegetarian breakfast looked significantly better than the standard full english

peter-db-1
28.03.2025

The food is a 20 mins wait

FAQ

A little farther located is Otley Station (former), where you can also access the public transportation.

The premises in the restaurant are wheelchair accessible and can also be used with a wheelchair or physical disabilities.

More information

Suggested nearby restaurants.