IHOP - Grand Rapids

The restaurant was quite busy, but our party of eight was seated earlier than we expected, which was a pleasant surprise! Our waitress was excellent—she deliver... read more The restaurant was quite busy, but our party of eight was seated earlier than we expected, which was a pleasant surprise! Our waitress was excellent—she delivered our drinks promptly, took our orders efficiently, and ensured we received our meals in a timely manner. Everything was just as we had ordered, and the food was cooked perfectly. We really appreciated her attentiveness throughout our visit!

Fantastic food! The kids devoured everything. We really enjoyed the pancakes! The cheesecake pancakes were heavenly! Each bite was filled with chunks of cheesec... read more Fantastic food! The kids devoured everything. We really enjoyed the pancakes! The cheesecake pancakes were heavenly! Each bite was filled with chunks of cheesecake, creating pure perfection.

My husband ordered the biscuits and gravy combo but only received eggs and bacon, with the biscuits and gravy completely missing. I ordered the Impossible Sausa... read more My husband ordered the biscuits and gravy combo but only received eggs and bacon, with the biscuits and gravy completely missing. I ordered the Impossible Sausage combo and ended up with just eggs and sausage, as my pancakes never arrived. After waiting over an hour for both service and food, we decided to stop trying to get anyone's attention since we needed to hit the road for a long drive across the state. When we mentioned our experience to the waiter while cashing out, he did not apologize; he simply took $5 off the bill, which was about 20%, without any further comment. I would never return to this location again.

The service was poor, my meal didn't justify its price, and it took a long time to arrive. I can see why the place was empty. I won’t be returning. read more The service was poor, my meal didn't justify its price, and it took a long time to arrive. I can see why the place was empty. I won’t be returning.